About The Position

The Medical Assistant supports physicians, advanced practice providers, and clinical staff in delivering patient care. The role assists with patient intake, vital signs, medical documentation, exam-room preparation, administrative tasks, and patient experience. The Medical Assistant works under the direction and supervision of a physician when administering injectable medications and vaccines, when appropriate.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.
  • Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
  • CPR certification meeting AHA standards, including didactic and skills-demonstration components, required within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.

Responsibilities

  • Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
  • Obtain laboratory and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; prepare and manage charts; and perform other front-office responsibilities as needed.
  • Prepare patient rooms and set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between patient visits; follow scheduled maintenance procedures and keep appropriate records.
  • Manage supply inventory and restock exam and procedure rooms.
  • Review schedules and organize patient flow; accompany patients to exam or procedure rooms; and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient information and history, obtain vital signs, and perform screenings according to provider guidelines; relay instructions to patients and families.
  • Answer calls and provide pertinent information, including patient education, as directed.
  • Perform phlebotomy, EKGs, and level-one laboratory tests; perform clinic procedures according to policy and procedure; assist physicians with procedures; and document patient information in the medical record.
  • Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality of medical records and other data; and comply with UPMC Health System policies and procedures.
  • Administer injectable medications and vaccines when appropriate, under the direction and supervision of a physician.
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