Medical Assistant

Pediatric Associates Family of Companies • West Palm Beach, FL

6d • Onsite

About The Position

The Medical Assistant performs quality, team-based patient care under the direct supervision of a clinician, supporting both clinical and administrative functions for pediatric patients. The role supports chronic disease management, examinations, and treatment while promoting health and wellness in a safe, friendly environment. Specialty training may apply.

The position is based in West Palm Beach and is scheduled Saturdays from 8:00 a.m. to 8:00 p.m. and Sundays from 11:45 a.m. to 5:00 p.m. The role involves direct patient care and may require 15%–20% travel to other office locations, with reimbursement according to company policy. Designated float staff may be assigned to multiple office locations. A $500 sign-on bonus is offered to eligible external new hires; restrictions apply.

Requirements

• High school diploma or equivalent.
• MA diploma or certification, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
• Active BLS certification.
• Current, valid driver's license.
• Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking skills, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Responsibilities

• Welcome patients and maintain a high-quality patient experience, safe patient environment, clean office and examination rooms, and appropriate supplies and equipment in accordance with infection-control policies and procedures.
• Measure, document, and repeat patient intake vital signs as needed, and notify the clinician of abnormal findings.
• Interview patients using age-appropriate or specialty-specific approaches; document and update medical records, including complaints, medications, allergies, histories, barriers to care, and home status.
• Obtain relevant medical records, consultation notes, hospital or emergency department discharge records, diagnostic results, and laboratory results for clinician review and follow-up.
• Prepare patients for clinician examinations and ensure clinician orders are performed and accurately documented.
• Under clinician supervision, assist with or perform age-appropriate screenings and procedures, including vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear-piercing, wound care, specialty procedures, and emergency response.
• Reconcile and document vaccines and medications with the patient and state registry; provide vaccine information statements and educate patients or parents before vaccine and medication administration.
• Follow vaccine cold-chain management requirements for handling, storage, preparation, administration, and reporting excursions.
• Use proper patient identifiers and buddy-process validation; administer medications and vaccines by intramuscular, intradermal, and subcutaneous injection, with post-administration observation.
• Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorizations, assisting with referrals, completing patient forms, and arranging care, procedures, and follow-up appointments.
• Perform phlebotomy and laboratory sample collection, processing, documentation, and reporting to the clinician as required by policy.
• Meet organizational best-practice standards, quality measures, and key performance indicators as a member of the patient-centered medical home team.
• Protect sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable federal, state, and local regulations.
• Perform other duties as assigned.

Benefits

• $500 sign-on bonus for eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
• Travel to other office locations is reimbursed according to company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED