Medical Assistant - Primary Care Clinic

LCMC Health•New Orleans, LA

1d•Onsite

About The Position

This role is more than just a job; it's an opportunity to deliver healthcare with heart and make a difference in the community. The Medical Assistant will perform a variety of clinical, documentation, and clerical support duties to ensure the smooth operation of the primary care clinic and provide excellent patient care.

Requirements

High School Diploma/GED or equivalent OR 2 years of work experience.
Basic Life Support (BLS) certification from American Heart Association.
Knowledge of general medical terminology, hospital policies and procedures, and Joint Commission and HIPAA regulations.
Ability to obtain and maintain accurate patient medical records.
Basic computer and data entry skills MS Office applications (Word, Excel and Power Point).
Analytical skills to determine job priorities, multi-task and work independently.

Responsibilities

Measures and records vital signs, identifies abnormal values and reports findings to nursing staff or medical provider.
Assists with patient arrival, schedules appointments, and facilitates patient exit.
Recognizes and responds to emergencies according to policy.
Provides for patient comfort needs, considering age and special needs.
Demonstrates knowledge of clinic equipment, including preparation, safety testing, cleaning, and disinfecting.
Maintains linens, supplies, and equipment, and stocks exam rooms.
Collects, prepares, and secures laboratory specimens.
Documents appropriately in the patient medical record.
Navigates the Electronic Medical Record to obtain results, outside records, update demographics, and schedule appointments.
Prepares safety reports as directed.
Maintains privacy of patient health information.
Demonstrates professionalism, courtesy, and respect in interactions.
Consults with and informs the clinic manager of clinic activities and issues.
Manages patient and co-worker complaints calmly and reports them to the clinic manager.
Maintains strict patient confidentiality.
Implements standard and transmission-based precautions.
Ensures patient safety during clinic visits.
Reports safety hazards or violations to the Clinic Manager.
Participates in Quality Improvement Process, QAPI projects, and EOC Rounds.
Gathers clinical documentation for provider review.
Obtains medical records from outside facilities.
Scans outside correspondence into the electronic medical record.
Answers and routes telephone calls promptly.