Medical Assistant - Family Medicine, Gate Parkway - MA

Mayo Clinic • Jacksonville, FL

20d

About The Position

At Mayo Clinic's Family Medicine department, Medical Assistants play a vital role in patient care and clinic operations. They use their clinical and administrative skills with a degree of independence while collaborating with Licensed Practical Nurses (LPNs) and Registered Nurses (RNs), who oversee daily clinic operations. Medical Assistants are expected to work at the full extent of their scope. They are generally not cross-trained across departments, allowing them to develop focused expertise in their primary role.

The department fosters a supportive work environment and encourages continuous professional development. Patient check-ins and scheduling are handled by dedicated administrative departments, allowing Medical Assistants to focus on clinical and direct patient support.

Requirements

• High school diploma or GED equivalent.
• Graduate of a Medical Assistant diploma or associate degree program, or hold an active Medical Assistant certification (CMA), registration (RMA), or Certified Clinical Medical Assistant (CCMA) certification.
• Maintain Basic Life Support (BLS) competency.
• Excellent verbal and written communication skills.
• Experience working in a team environment.
• Computer proficiency, including prior experience with electronic medical record systems.
• Ability to work daytime hours; flexibility may be required to meet staffing needs.
• Ability to adapt to unpredictable situations within the work setting.

Nice To Haves

• Active Medical Assistant certification (CMA), registration (RMA), or Certified Clinical Medical Assistant (CCMA) certification.

Responsibilities

• Room and prepare patients.
• Conduct virtual visits.
• Support providers during specialized procedures, including IUD insertions, Pap smears, and biopsies.
• Manage in-basket messages as appropriate.
• Complete provider-related documentation and administrative tasks.
• Stock exam rooms and monitor expiration dates.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED