Medical Assistant - Front/Back Swing, Psychiatry, (Novato), Full-Time, Days

MarinHealth•Novato, CA

23h•Onsite

About The Position

MarinHealth is an integrated, independent healthcare system with deep roots throughout the North Bay, featuring a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. The organization has received high praise and accolades, including being named one of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent. The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care, including gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures, and re-processing instruments.

Requirements

High school diploma or General Educational Development (GED) certificate required.
A Medical Assistant certification from an accredited program such as NHA and AMCA is required.
BLS Certification (American Heart Association) required.
At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience.

Nice To Haves

Allscripts Experience preferred
Re-processing/ procedural experience is highly preferred

Responsibilities

Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.
Provide courteous and compassionate care.
Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information.
Provide injections, immunizations and other patient care services as ordered by the medical provider.
Provide assistance during medical procedures.
Use electronic medical records and work off “task lists” to complete patient visits or requests.
Recognize urgent medical needs and triage care appropriately.
Provides patients with accurate information when answering questions and concerns.
Maintains patient records and protects patient confidentiality.
Complete referrals accurately and appropriately.
Disinfects exam rooms between patients and all patient areas at end of the day.
Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.
Answer telephones in a cheerful manner.
Schedule appointments.
Take messages for patients using electronic medical records.
Greet and check in patients.
Address patient requests and inquires.
Resolve patient concerns.
Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans.
Return calls as necessary.
Various assigned administrative processes.