Medical Assistant

Liberty Resources•Syracuse, NY

11d

About The Position

Liberty Resources’ Integrated Health Care is seeking a Behavioral Health Medical Assistant to support its growth and expansion. Integrated Health Care is a collaborative, multidisciplinary team of primary care and mental health professionals providing high-quality, integrated, community-based services. The organization emphasizes staff support, diversity, cultural responsiveness, and positive health outcomes. The Medical Assistant supports efficient, patient-centered care in an integrated outpatient behavioral health clinic. Working with nurses, medical providers, behavioral health staff, and administrative team members, the position provides direct patient care support, assists with clinical procedures, maintains medical records, and helps with daily clinic operations.

Requirements

Certificate from a college, technical school, or recognized Medical Assistant program, or a high school diploma/equivalent with at least one year of relevant healthcare experience.
Knowledge of basic medical procedures, terminology, and Electronic Medical Record (EMR) systems.
Strong verbal and written communication skills and ability to work effectively as part of a multidisciplinary team.
Ability to follow through on responsibilities, take initiative, prioritize tasks, and adapt to changing patient and clinic needs.
Ability to work effectively in a fast-paced outpatient family and behavioral health clinic while maintaining accountability and accurate documentation.

Nice To Haves

CMA or RMA certification is preferred, but is not required at time of hire.

Responsibilities

Provide direct patient care support alongside RNs, LPNs, and medical providers, including patient preparation, taking vital signs, and communicating patient needs.
Perform delegated clinical procedures and point-of-care testing, including EKGs, phlebotomy, and urine collection, according to established protocols.
Accurately document patient histories, screenings, clinical information, and procedures in the Electronic Medical Record (EMR).
Prepare, maintain, and coordinate medical records, including obtaining external records, lab results, and other clinical documentation.
Assist with patient education, appointment scheduling, transportation coordination, and communication with patients, pharmacies, and healthcare providers.
Maintain clinic readiness by stocking supplies and supporting daily operations, team huddles, and multidisciplinary care coordination.
Follow HIPAA, infection prevention, safety, quality, and compliance standards while providing culturally responsive, respectful, patient-centered care.