Medical Assistant - Dermatology

Billings Clinic•Billings, MT

11h•Onsite

About The Position

The Medical Assistant I works under general supervision in Billings Clinic’s Dermatology department at the Billings Clinic Main Campus. The role supports patient care and treatment while providing administrative and clerical assistance. The Medical Assistant collaborates with physicians, Advanced Practice Providers, nurses, and other healthcare team members to address patients’ physical, psychosocial, educational, and spiritual needs and to support smooth clinical operations and high-quality care. Responsibilities include preparing exam rooms and supplies; assisting with scheduling, registration, and co-pay collection; obtaining and recording medical histories and vital signs; assisting with minor procedures and physical exams; collecting and handling laboratory specimens; administering basic vaccines to eligible patients aged 18 and older; and providing basic patient instructions as directed. The position also involves maintaining records and supplies, handling calls, cleaning and disinfecting equipment, following safety, infection-control, pharmaceutical-handling, and HIPAA procedures, and participating in training and patient-safety activities. This is a full-time, day-shift position. It is listed as 0.75 FTE or greater, with 1.00 FTE representing 80 hours every two weeks. Starting wage is $17.00–$21.25, depending on experience (DOE).

Requirements

High school diploma or GED.
Complete the Medical Assistant residency or obtain certification within 12 months of hire, if applicable.
Complete Medical Terminology, Medication History, and New Clinic Staff classes within six months and/or before testing.
Employees whose roles require a license or certification must hold the required credential in good standing.

Nice To Haves

Six months of experience in a healthcare-related field is preferred; equivalent combinations of education and experience relating to the listed tasks, knowledge, skills, and abilities will be considered.

Responsibilities

Ensure compliance with organizational and departmental standards, including employee safety, patient safety, and job performance requirements.
Maintain competency in organizational, departmental, and external standards relating to the environment, patient care, and safety.
Prepare examination rooms, equipment, and supplies according to patient needs and the examination or procedure.
Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; help with registration and co-pay collection as necessary.
Obtain and record patient medical histories, vital signs, and other relevant information.
Assist with minor procedures and physical examinations and ensure appropriate documentation in patient medical records.
Collect and label laboratory specimens according to clinic policies and ensure proper handling.
Administer basic vaccines to eligible patients aged 18 and older.
Clean and disinfect clinical equipment according to infection-control procedures and guidelines.
Screen and direct incoming telephone calls and messages to the appropriate healthcare provider or department.
Order and maintain clinical and office supplies and equipment as directed by supervisors.
Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
Compile and report statistical data as directed.
Attend required meetings and participate in departmental committees when necessary.
Provide basic instructions and education to patients as directed by physicians or Advanced Practice Providers, or according to department protocols.
Collaborate with physicians, Advanced Practice Providers, RNs, LPNs, and other healthcare staff to deliver coordinated patient care.
Support a positive patient experience by addressing concerns and providing reassurance when needed.
Follow department procedures for patient safety, infection control, and pharmaceutical handling.
Participate in departmental patient-safety and risk-management activities as directed.
Maintain awareness of patient-safety goals and follow protocols that support a safe clinical environment.
Participate in ongoing training and development to maintain skills and competencies.