Medical Assistant, Family Medicine

Mass General Brigham•Lee, NH

10d•$20 - $25•Onsite

About The Position

Our Primary Care practice is located at 65 Calef Highway, Suite 200 Lee, NH 0386. We offer personal and compassionate care to help individuals and families achieve their best health. We are seeking a full-time, 36-hour Medical Assistant to join our team at our Lee location. This onsite position offers a 4-day workweek, consisting of four 9-hour shifts, with Fridays off. This role will work closely in a 1:1 capacity with the provider while also collaborating with a team of five additional Medical Assistants in the office. We are ideally seeking candidates with primary care experience and candidates with direct patient care experience are encouraged to apply. While experience is highly preferred, we are primarily looking for someone with a positive personality, strong interpersonal skills, and a patient-centered approach. The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required

Nice To Haves

Associate's Degree Medical Assisting preferred
Basic Life Support [BLS Certification] preferred
Certified Medical Assistant [National Certification] preferred
Medical Assistant Course or diploma program or a minimum of 1 year professional experience
National MA Certification via AAMA, AMT, NHA, or NCCT
Epic experience
Ambulatory/Outpatient experience
Primary Care experience

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.