Medical Assistant

Valor Healthcare, Inc.•San Antonio, TX

7d•Onsite

About The Position

Valor Healthcare is seeking a Medical Assistant for its Community Based Outpatient Clinic (CBOC) in NE San Antonio, located on Walzem Rd. The Medical Assistant provides prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by a physician or mid-level provider. The role collaborates with the core PACT Team (Primary Care Provider, RN, and Medical Assistant) and the expanded PACT Team, including family or caregivers, VA, and community-based services involved in developing the patient care plan. This is a safety-sensitive position.

Requirements

Diploma or certificate from an accredited program approved by the state.
At least two years of experience as a Medical Assistant in a related primary care or ambulatory care setting; specific requirements may vary by VA contract.
Remain in good standing through the Veterans Health Administration; credentialing may be required depending on the VA contract.
Comply with and maintain all requirements for a valid, unrestricted license in the state of employment or in any U.S. state or territory, depending on VA contractual requirements.
Current Basic Life Support certification, renewed as required by the certifying agency.
Current ACLS certification as specified by the individual VAMC contract.
Proficiency in written and spoken English.
Strong computer skills, including EMR experience.
Energetic and optimistic demeanor, with exceptional customer service, communication, and interpersonal skills.

Nice To Haves

Certification and experience in phlebotomy.
Experience in a government healthcare environment.

Responsibilities

Assist with patient care, physical examinations, and ancillary tests.
Schedule clinic appointments and handle related scheduling tasks, including PCMM assignments, outpatient clinic appointment recall additions and edits, and entries into the Electronic Wait List.
Answer phones and relay messages promptly.
Print, prepare, and organize the patient check-in list with medication lists for the following day.
Collect laboratory specimens, including urine, blood, and sputum, from patients for testing.
Operate electrocardiograph and other diagnostic equipment to administer routine diagnostic tests and treatments.
Fulfill compliance requirements related to the Office of Inspector General, Joint Commission, Environment of Care oversight, laboratory compliance, and other related matters.
Focus on achieving excellent clinical outcomes in accordance with specified VA guidelines.
Provide excellent customer service to patients in person and over the phone, as well as to colleagues and clinic visitors.
Participate in clinic outreach events to support enrollment initiatives.
Support patient enrollment and retention in appointments, follow-up visits, and nurse visits.
Embrace and support new clinical or operational initiatives.