Medical Assistant Clinic

Franciscan Medical Group•Enumclaw, WA

11d•$26 - $37

About The Position

The Medical Assistant helps keep daily clinic operations running smoothly and efficiently for patients and the clinical team. The role proactively prepares patient charts and ensures information is complete and up to date. The Medical Assistant may support multiple patients daily, depending on the number of physicians on site, and succeeds through efficient, empathetic, patient-focused service. Under provider supervision, the Medical Assistant prepares patients for visits, obtains and records vital signs and other clinical information, assists with examinations and patient mobility, and performs basic laboratory, phlebotomy, EKG, and medication administration duties. The role documents visits and procedures in the electronic medical record, enters clinical and follow-up information, reviews documentation and test results for accuracy, and escalates non-routine issues. The Medical Assistant also maintains clean, orderly, stocked examination rooms; prepares and sterilizes instruments; schedules appointments and processes referrals; coordinates patient flow and education; and communicates with patients by telephone and in writing. The role may include front-office clerical tasks such as registration, billing, insurance verification, and collecting co-payments.

Requirements

High school diploma in General Studies or GED in General Studies.
Completion of a Medical Assistant certification program at an accredited institution, or validation of equivalent military training (such as Hospital Corpsman training) demonstrating the required job knowledge, skills, and abilities.
One year of Medical Assistant work experience.
Washington State Medical Assistant certification upon hire.
Basic Life Support - CPR within 30 days.

Nice To Haves

One year of work experience as a Medical Assistant.

Responsibilities

Greet and prepare patients for practitioner visits; obtain and record vital signs, height, weight, drug allergies, current medications, presenting problems, and other appropriate information.
Position and drape patients, clean up after examinations under provider supervision, and assist with patient mobility as needed.
Perform basic laboratory and phlebotomy procedures, draw blood, perform EKGs and other laboratory procedures, and administer approved medications by oral, subcutaneous, intramuscular, or intradermal routes under provider supervision.
Inform patients of laboratory results and mail reports to patients under provider supervision.
Pend laboratory and radiology orders for provider sign-off as needed.
Document medical visits and procedures in the electronic medical record in accordance with established procedures.
Enter patient history and examination results, education and explanations of benefits and risks, provider-dictated diagnoses, prescriptions, self-care and follow-up instructions, and referral letters as directed by the provider.
Review medical documentation to validate information, identify inconsistencies or errors, and support the accuracy of medical records.
Review clinical data and laboratory or other test results, including the provider's interpretation of results.
Troubleshoot and resolve routine issues and escalate non-routine issues to a provider or other appropriate contact.
Apply legal and ethical requirements for medical documentation and patient confidentiality.
Prepare, clean, and sterilize instruments; dispose of contaminated items according to established standards; keep examination rooms clean, orderly, and stocked; maintain adequate supply inventory; and anticipate provider needs for medications, supplies, and equipment.
Schedule office visits, ultrasounds, and non-stress tests; process or authorize referrals as instructed; and coordinate scheduling with other CHI-FH departments for mutual clients.
May perform front-office duties such as billing, collections, registration, insurance verification, and co-payment collection.
Coordinate patient flow to allow sufficient time for patient and family education.
Perform telephone communications and provide clear information verbally and in writing.