MEDICAL ASSISTANT

NEW Health•Springdale, WA
•$25 - $30•Onsite

About The Position

NEW Health is a rural northeast Washington nonprofit primary care provider offering integrated medical, dental, behavioral health, and pharmacy services. The Medical Assistant supports patient care at the assigned medical clinic as part of a multidisciplinary team working within a patient-centered medical home model. The role improves community health by preparing patients and providers for visits, supporting clinic operations, and helping maintain efficient patient flow. Travel may be required. NEW Health provides paid on-the-job training, monthly paid training, tuition reimbursement, and one-on-one career planning to support employee development and advancement.

Requirements

  • Completion of medical assistant training through a post-secondary school or college program accredited by ABHES or CAAHEP.
  • Certification through AAMA, CCMA, or NCCT required within 120 days of hire.
  • Medical Assistant-Certified credential issued by the Washington State Department of Health required within 120 days of hire.
  • Excellent customer service and oral and written communication skills.
  • Compassion for patients.
  • Ability to work well in a team environment.
  • Ability to multitask in a fast-paced work environment and anticipate future needs.
  • Basic computer user skills.
  • Medical terminology knowledge and accurate spelling ability.
  • CPR/AED certification for a Health Care Provider.
  • Ability to meet the listed physical demands, including standing, sitting, mobility, hand use, reaching, occasional climbing or balancing, stooping, kneeling or crouching, communicating, and lifting or exerting force.

Nice To Haves

  • Previous experience in a community health clinic.
  • Experience with electronic health records (EHR).

Responsibilities

  • Greet patients and escort them to exam rooms, informing them of delays during their visits.
  • Prepare patients for providers and anticipate provider needs to maintain efficient patient flow.
  • Perform phlebotomy and laboratory procedures as directed by a provider.
  • Perform and document injections and immunizations.
  • Keep exam rooms clean, stocked, and ready for patients.
  • Clean, prepare, and sterilize instruments.
  • Assist providers with procedures, examinations, and patient education.
  • Manage appropriate patient referrals and required documentation.
  • Follow safety protocols, including procedures for sharps handling and disposal, personal protective equipment, bloodborne pathogen exposure, and general employee and patient safety.
  • Answer telephones, schedule patients, and support care team members.
  • Obtain written orders from providers.
  • Work within the scope of practice established by the Washington State Department of Health.
  • Perform other duties as assigned.

Benefits

  • Up to three weeks of paid time off during the first year.
  • Nine paid holidays.
  • Free Life Flight membership for the employee's family.
  • No-cost medical, dental, and vision insurance for employees, subject to eligibility criteria.
  • Health Savings Account and Flexible Spending Account options.
  • 401(k) plan with matching contribution.
  • Continuing education, license, and tuition reimbursement opportunities.
  • Monthly paid training.
  • One-on-one career planning.
  • Paid on-the-job training.
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