Medical Assistant

SunState Medical Specialists•Fort Myers, FL

11d

About The Position

The Medical Assistant is a specifically trained individual who demonstrates expertise in dealing with patients during all aspects of care. Performs administrative and clinical duties under the direction of the Physician or Physician’s designee. The Urology Medical Assistant supports providers in delivering high-quality patient care in a fast-paced clinical environment. This role includes a combination of clinical, administrative, and patient care responsibilities to ensure efficient operations and excellent patient outcomes.

Requirements

Excellent attention to detail, good oral and written communications skills
Must work well with multiple tasks and changing priorities
Travel between multiple sites may be required.
Maintain licenses and/or certifications as applicable

Nice To Haves

Experience in urology preferred
1-3 years’ experience as a Medical Assistant preferred.

Responsibilities

Assist the physician with initial patient consultations, routine follow-ups, and emergency visits
Prepare patients for examination by obtaining and documenting vital signs, weight, medications, allergies, and medical/social history
Accurately document all patient information in the electronic medical record (EMR), including medications prescribed, samples dispensed, and reported concerns
Collect and process laboratory specimens, including urine samples (clean catch and catheterized) and blood draws; follow up on lab results as directed
Perform clinical procedures including phlebotomy, bladder scans, vaginal swabs, and administration of subcutaneous and intramuscular injections
Assist with or perform urinary catheterization, including Foley catheter placement and changes
Set up and assist providers during in-office procedures such as cystoscopies, vasectomies, prostate ultrasounds, and other urologic procedures
Maintain and stock exam rooms, ensuring proper equipment and supply levels
Support triage functions by answering phone calls, documenting patient concerns, and communicating with providers and clinical staff
Assist with prescription processing, including sending medications as directed by providers
Maintain strict adherence to infection control protocols, OSHA standards, and proper use of personal protective equipment (PPE)
Attend required training sessions, including OSHA/biomedical updates, and apply knowledge in clinical practice
Ensure compliance with HIPAA regulations and protect patient confidentiality at all times
Communicate effectively with providers, front desk staff, and team members to support coordinated patient care
Demonstrate professionalism, reliability, and the ability to remain composed in high-pressure situations
Maintain attendance, appearance, and conduct in accordance with company policies