Medical Assistant

CVS Health • Durham, NC

6d • Onsite

About The Position

At Oak Street Health, Medical Assistants are essential members of the Care Team and report to the Practice Manager or Center Operations Specialist. Their primary role is to collect accurate patient data through screenings, vital signs, and diagnostic testing to support informed clinical decision-making. The position calls for flexibility, attention to detail, and strong patient relationships. Medical Assistants collaborate with the care team to drive clinical results and provide a positive patient experience.

The role is based at 3729 N Roxboro St., Ste B, Durham, NC 27704. It is full time, with 40 anticipated weekly hours. The typical pay range is $18.50–$35.29 per hour. The position may also be eligible for a CVS Health bonus, commission, or short-term incentive program. The actual base pay offer depends on experience, education, geography, and other relevant factors.

Requirements

• At least 1 year of experience employed as a medical assistant, excluding externship experience; primary care experience is preferred.
• Active CPR or BLS certification.
• Hands-on patient experience taking vitals, administering diagnostic testing, and providing immunizations.
• Experience with an Electronic Medical Record (EMR) system.
• Ability to quickly navigate and use multiple computer programs, including Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
• Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday.
• Ability to lift up to 20 pounds.
• U.S. work authorization.

Nice To Haves

• State or national Medical Assisting certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
• Experience with blood draws (phlebotomy) and specimen collection.
• Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
• Strong communication skills and a customer-service orientation.
• Interest in expanded responsibilities, greater clinical experience, and making an impact in patients' lives.
• Two or more years of experience working with geriatric patients.
• Phlebotomy Technician Certification.
• Fluency in another language is a plus.

Responsibilities

• Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
• Stock exam rooms and manage supply inventory.
• Respond to patient requests for telephone support, including providing lab results and faxing records to specialists.
• As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for laboratory testing.
• Maintain accurate records by updating the Electronic Medical Record (EMR) system and uploading required documents by scanning or PDF.
• Participate in daily care team meetings about patient care and clinic operations.
• Process orders for durable medical equipment in partnership with clinical leadership and support teams.
• Request medical records from external providers and specialists as required by the patient provider.
• Conduct routine quality control checks, including infection control measures and checks for expired medications and supplies, and/or assist in maintaining the center laboratory.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues' and their families' physical, emotional, and financial well-being, based on eligibility
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed