Medical Assistant - PCMA UL+

Upperline Health•Virginia Beach, VA

14h

About The Position

Upperline Health Plus is seeking a Primary Care Medical Assistant to provide high-quality, patient-centered support in a value-based care practice. The role supports patients during clinic visits by rooming them, obtaining medical histories and vital signs, and assisting providers with health assessments. It also helps extend care beyond clinic visits through proactive outreach, coordination, and support for preventive and ongoing care. The Medical Assistant directly supports the Upperline Plus Primary Care Provider and contributes to efficient clinic operations and team-based care. The position involves working collaboratively with an interdisciplinary team to support preventive care, chronic disease management, and care coordination, with the goal of improving patient outcomes and experience. The ideal candidate is organized, compassionate, patient-focused, adaptable, and comfortable working within their scope in a collaborative care model.

Requirements

Certified Medical Assistant or a minimum of two years of experience in primary care.
Strong knowledge of medical terminology and basic pharmacology.
Experience with team-based care models.
Proficiency in Microsoft Office tools.
Reliable transportation and a valid driver’s license.
Strong customer service orientation and communication skills.
Ability to multitask in a fast-paced environment.

Nice To Haves

Primary care or outpatient clinic experience.
Medical Assistant or phlebotomy certification.
Care coordination or case management experience.
Experience with adult and geriatric patients.
EMR experience; AthenaHealth experience is ideal.

Responsibilities

Room patients and obtain and document vital signs, medical history, and chief complaints.
Assist providers with in-clinic visits and health assessments.
Support virtual provider encounters from the clinic setting.
Accurately document clinical data in the electronic health record.
Perform medication reconciliation and identify discrepancies.
Conduct telephonic outreach to coordinate preventive and ongoing care.
Manage in-basket messages, prescription refills, and prior authorizations.
Support referrals, scheduling, records, and durable medical equipment coordination.
Assist patients with accessing community resources.
Prepare and maintain clinical equipment and supplies.
Collaborate with interdisciplinary team members.
Participate in team huddles and meetings.
Perform clinical tasks within scope, including injections, phlebotomy, and point-of-care testing.
Perform other duties as assigned.