Medical Assistant - Full-Time | 1.0 FTE | Bilingual preferred

The Staff Pad•Pomona, CA

2d•Onsite

About The Position

The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve. We are looking to hire a dependable Medical Assistant for their Primary Care department to support high-quality patient care by delivering excellent customer service and collaborating with the care team. This role performs essential administrative and clinical duties to ensure efficient, smooth clinical operations.

Requirements

Medical Assistant certification and current CPR certification
Excellent customer service and professional phone communication skills
Strong computer, keyboarding, Windows, and data entry skills
Ability to work effectively with diverse populations

Nice To Haves

Bilingual English/Spanish preferred

Responsibilities

Welcome patients warmly and provide care with dignity, kindness, and compassion
Deliver exceptional customer service to enhance the patient experience
Coordinate access and completion of preventive care (HEDIS) for each scheduled patient using the i2i Huddle List
Identify care gaps and initiate next steps for standing order items
Coordinate with medical providers on additional items requiring provider orders
Collect and document patient vitals, medical history, and chief complaints accurately in the medical record
Administer immunizations, draw blood, and perform hematocrit and basic tests per clinician request or standing orders; review and update immunization records according to protocol
Assist medical providers with exams, procedures, room setup, and in-room support
Verify and update pharmacy information at each visit and update records accordingly
Perform and document vision and hearing screenings as needed
Provide visit summaries, coordinate next steps, and schedule recommended follow-up appointments
Record all information in patient medical records per protocol
Maintain clean, well-stocked exam rooms in accordance with OSHA guidelines
Maintain assigned program logs as assigned by Supervisor and/or Clinic Manager
Ensure compliance with Medical Assistant protocols
Follow up on appointment no-shows as directed
Participate actively in assigned care team meetings
Maintain HIPAA compliance and strict patient confidentiality
Promote smooth patient flow through effective communication, timely handoffs, and collaboration with the care team
Perform other duties as assigned