Medical Assistant

GoHealth Urgent Care - UCSF Health•Alexandria, VA

15d•Onsite

About The Position

The Medical Assistant supports clinical and front office operations at Inova–GoHealth Urgent Care. Working closely with providers, this role helps deliver high-quality care, maintain efficient patient flow, and provide a welcoming experience for patients. The position involves patient registration and communication, clinical preparation and testing, specimen handling, medical-record documentation, and exam-room and equipment upkeep. Duties may be modified based on business needs.

Requirements

High school diploma or equivalent.
At least 1 year of Medical Assistant experience.
Basic Life Support (BLS) certification at time of hire, obtained through the American Heart Association or American Red Cross.
Candidates with less than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire.
Candidates without certification at hire may be considered with at least 3 years of Medical Assistant experience and at least 1 year of urgent care, emergency department, or hospital experience.
CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of the start date.
Proficiency in Medical Assistant clinical duties.
Strong computer skills and ability to document efficiently.
High attention to detail and strong organizational skills.
Ability to work independently and within a team environment.
Strong written and verbal communication skills.
Commitment to respectful, patient-centered care.

Nice To Haves

Graduate of a Medical Assisting program.
Experience in urgent care, an emergency department, or a hospital setting.
Prior experience with patient registration or front desk responsibilities.
Accepted Medical Assistant certifications include CCMA (NHA), CMA (AAMA or CHP), RMA (AMT, AAH or ARMA), NCMA (NCCT), and NRCMA (NAHP).
Licensed Practical Nurse (LPN) or Registered Nurse (RN) credentials may be accepted in lieu of a Medical Assistant certification.
Emergency Medical Technician (EMT) or Paramedic credentials may be accepted in lieu of a Medical Assistant certification.
Certified Nursing Assistant (CNA) credentials may be accepted in lieu of a Medical Assistant certification.

Responsibilities

Register patients and collect demographic, insurance, and eligibility information.
Process co-pays and assist with scheduling.
Prepare patients for examinations by obtaining medical histories and accurately documenting them in the medical record.
Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
Perform point-of-care testing, such as flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
Draw blood and prepare specimens for laboratory analysis.
Prepare, clean, and stock exam rooms and monitor inventory levels.
Maintain accurate and timely documentation in the medical record system.
Support front desk responsibilities, including phone management and patient communication.
Conduct patient follow-up calls as needed.
Complete opening and closing duties, including cash handling and end-of-day reconciliation.
Perform equipment checks, quality control, and troubleshooting as needed.
Follow clinical, safety, and organizational policies and procedures.
Perform additional duties as assigned.