Medical Assistant

UPMC•Pittsburgh, PA
•Onsite

About The Position

UPMC ENT is hiring a Medical Assistant to support physicians and clinical staff in a specialty practice providing ENT care. The position is based at 203 Lothrop Street, Floor 3, Pittsburgh, PA 15213, and follows a Monday-through-Friday daylight schedule from 8:00 AM to 4:30 PM, with no evenings, weekends, or holidays. Responsibilities include rooming patients, obtaining vital signs and medical histories, assisting with examinations and procedures, coordinating patient flow, maintaining clinical documentation, and providing customer service. Applicants will be placed in the appropriate Medical Assistant Career Ladder job title and salary based on their individual experience and education.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.
  • Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
  • CPR certification meeting AHA standards, including didactic instruction and skills demonstration, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.

Responsibilities

  • Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
  • Obtain lab and x-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
  • Schedule appointments and verify insurance coverage and patient demographics.
  • Prepare and manage charts, ensuring information is complete and appropriately filed; perform other front-office responsibilities as required.
  • Prepare patient rooms and set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; follow the scheduled maintenance program and keep appropriate records.
  • Manage supply inventory and restock exam and procedure rooms.
  • Review schedules and organize patient flow; accompany patients to exam or procedure rooms.
  • Assist patients with walking, transfers, dressing, specimen collection, and preparation for examinations as needed.
  • Collect patient information and medical histories, take vital signs, and perform screenings according to provider guidelines.
  • Relay instructions to patients and families.
  • Answer calls and provide pertinent information, including patient education as directed.
  • Perform phlebotomy, EKGs, and level-one laboratory tests; perform clinic procedures according to policy and procedure.
  • Assist physicians with procedures and document patient information in the medical record.
  • Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality and comply with UPMC policies and procedures.
  • Under a physician's direction and supervision, administer injectable medications and vaccines when appropriate.
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