Medical Assistant

Suncoast Community Health Centers Inc.•Brandon, FL

About The Position

The Medical Assistant supports clinic operations and patient care by collecting vital signs and medical histories, assisting providers with exams and procedures, performing basic laboratory and diagnostic tasks, and educating patients. The role also supports scheduling, patient flow, documentation, insurance processing, infection control, and general office coordination across center locations as required.

Requirements

  • High school diploma or equivalent.
  • Medical Assistant Diploma.
  • Medical Assistant transcripts.
  • BLS certification or training within three months.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong organizational skills and attention to detail.
  • Strong time-management skills and a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate when appropriate.
  • Ability to work effectively in a fast-paced and sometimes stressful environment.
  • Ability to manage workflow and maintain high-quality standards when staffing levels may be below ideal, prioritizing tasks and collaborating with the team under pressure.
  • Ability to use office equipment, including computers, copy machines, fax machines, telephones, and calculators.
  • Proficiency with Microsoft Office Suite and electronic medical records, and ability to stay current with system updates and improvements.
  • Ability to stand and move throughout the clinic for extended periods.
  • Ability to assist with lifting or carrying up to 25 pounds.
  • Ability to bend, stoop, kneel, and crouch frequently to assist patients or perform procedures.
  • Ability to wear personal protective equipment, including masks, gloves, and gowns, for extended periods.
  • Ability to travel to various center locations as required.

Nice To Haves

  • Valid Medical Assistant Certification or Registration.

Responsibilities

  • Take and record patient vital signs and medical histories.
  • Assist healthcare providers during patient exams, procedures, and treatments, including aseptic procedures and lab specimen collection.
  • Administer injections, vaccines, and prescribed medications under provider supervision, including venipuncture and non-intravenous injections when competency requirements are met.
  • Perform basic laboratory tests and diagnostic procedures, including blood draws and urinalysis.
  • Prepare and maintain examination rooms, keeping them stocked, clean, and ready for patient visits.
  • Assist with minor surgeries and perform procedures such as EKGs and vision checks as needed.
  • Educate patients about health management, procedures, preventive care, and immunizations.
  • Schedule appointments, follow-ups, and referrals and help coordinate patient flow and office operations.
  • Handle patient inquiries, confirm appointments, assist with check-ins and check-outs, and ensure accurate visit documentation.
  • Update and maintain patient records in the electronic health record system accurately and promptly.
  • Process insurance verification, billing, and coding information as required.
  • Follow infection control policies, sterilize instruments, and maintain a safe and clean environment.
  • Manage office supplies and medical equipment inventory and assist with filing, faxing, and correspondence.
  • Protect patient confidentiality and comply with HIPAA guidelines in interactions and record management.
  • Conduct daily chart audits and review charts for the following day's appointments.
  • Complete special projects and other tasks as directed by healthcare providers or office managers.
  • Perform additional tasks as needed to support the centers.
  • Travel to various center locations as required.
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