Medical Assistant

Pro Med Healthcare Services • Killeen, TX

4d • Onsite

About The Position

The Medical Assistant provides clinically competent, safe, quality medical care within their scope of practice and follows applicable policies and procedures. This patient-facing role operates in a clinical setting and requires customer service, compassion, professionalism, sound judgment, organization, and collaboration. The role works with providers, operational teams, and other healthcare professionals to support patient care, quality assurance, compliance, and clinic operations. Hours may vary based on location, patient volume, and business needs.

The Medical Assistant supports individual patient care by interviewing patients, measuring vital signs, recording information in patient charts, collecting blood samples, preparing specimens and laboratory requisitions, conducting diagnostic tests, and assisting with examinations under the direction of a physician or other licensed provider. The role also performs routine front- and back-office duties, maintains clinic supplies and compliance logs, keeps the clinic and equipment clean, supports patient education within scope, and assists clinicians during medical emergencies.

Requirements

• Associate degree in medical assisting, graduation from an accredited vocational Medical Assistant program, and/or unrestricted, good-standing Certified Medical Assistant (CMA) certification.
• Maintain unrestricted, good-standing CMA certification if required by the state of operation.
• Phlebotomy certification from an accrediting training course when required by state requirements.
• Active, current Basic Life Support (BLS) certification.
• Successfully pass a National Agency Check with Inquiries (NACI) background investigation.
• Valid U.S. driver's license and ability and willingness to drive between work locations.
• At least three years of relevant clinical experience in Primary Care, Family Care, Internal Medicine, Occupational Health, or Urgent Care.
• Willingness to complete CAOCH and Drug Testing Collection certifications.
• Skilled in using EMR and Microsoft Office Suite applications.
• Ability to meet the role's physical demands, including lifting and carrying up to 50 pounds, bending, crouching, kneeling, squatting, handling and fingering objects, sitting, prolonged standing, and walking.
• Ability to see and hear alarms and settings and respond according to training and procedures, including during and after business hours.

Nice To Haves

• Experience working with Veterans, Service Members, and Federal Employees.
• Previous experience performing EKGs, PFTs, ABIs, venipuncture, and lab processing.
• Current certification in Audio and Drug Testing Collection.

Responsibilities

• Provide safe, quality patient care within scope of practice and adhere to applicable policies, procedures, infection-control requirements, and clinical guidelines.
• Demonstrate critical thinking, problem-solving, attention to detail, professionalism, compassion, customer service, and effective communication.
• Organize and prioritize work, complete assignments in a timely manner, and work independently and collaboratively.
• Maintain compliance with Federal, State, and Local regulations and organizational requirements, including HIPAA, quality assurance, and improvement processes.
• Be punctual, follow the work schedule, and remain on site during scheduled hours.
• Assist patients and providers with translation when fluent in other languages, within applicable qualifications and certifications.
• Work with providers and operational teams to prepare and submit accurate, timely reports.
• Provide proof of N95 fit testing or complete fit testing, depending on the scope of operations.
• Partner with Clinical Quality Leadership and healthcare professionals on compliance, training, quality assurance, best practices, performance improvement, and continuing professional development.
• Support providers and clinical and nonclinical staff; interview patients, measure vital signs, document information in charts, collect blood samples, prepare specimens and lab requisitions, conduct diagnostic tests, and coordinate patient care within scope.
• Perform routine front- and back-office duties, including answering phones, scheduling and confirming appointments, preparing schedules, data entry, retrieving documents, filing, and assisting with patient examinations under a licensed provider's direction.
• Use EMR and Microsoft Office Suite applications.
• Manage supply inventory, promptly escalate supply gaps, and maintain daily, monthly, and yearly compliance logs.
• Accommodate individuals with service animals and provide appropriate support in compliance with legal requirements.
• Apply proper patient identification practices and maintain HIPAA compliance.
• Maintain clinic tidiness and clean equipment, including changing exam-room table paper and disinfecting surfaces in exam rooms, bathrooms, waiting areas, the front office, and lab room.
• Provide and ensure current, accurate patient education when within scope of practice.
• Support clinicians in responding to medical needs and activate Emergency Medical Services when an emergency occurs.
• Assist with other site duties, administrative work, and other assigned tasks during downtime.

Benefits

• Health insurance
• Paid time off
• Holidays

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree