Medical Assistant

CVS Health•Raleigh, NC

7d•$19 - $35•Onsite

About The Position

Oak Street Health Medical Assistants are essential members of the Care Team. Reporting to the Practice Manager or Center Operations Specialist, they collect accurate patient data through screenings, vital signs, and diagnostic testing to support clinical decision-making. The role requires flexibility, attention to detail, and strong patient relationships, while working closely with the care team to support clinical results and a positive patient experience.

Requirements

At least 1 year of employment experience as a medical assistant, excluding externships; primary care experience is preferred.
Active CPR or BLS certification.
Hands-on patient experience taking vital signs, administering diagnostic tests, and providing immunizations.
Experience using an Electronic Medical Record (EMR) system.
Ability to quickly navigate multiple computer programs, including Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday and lift up to 20 pounds, with reasonable accommodations available to qualified individuals.
US work authorization.

Nice To Haves

State or national Medical Assistant certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
Experience with blood draws (phlebotomy) and specimen collection.
Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
Strong communication skills and a customer service orientation.
Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
Two or more years of experience working with geriatric patients.
Phlebotomy Technician Certification.
Fluency in another language.

Responsibilities

Room patients promptly and support efficient patient flow by completing vital signs, required screenings, and medication reviews.
Stock exam rooms and manage supply inventory.
Respond to patient requests for telephone support, including communicating lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C testing, spirometry, EKGs, and blood draws for laboratory testing.
Maintain accurate records in the Electronic Medical Record (EMR) system and upload required documents through scanning or PDF upload.
Participate in daily care team meetings about patient care and clinic operations.
Process durable medical equipment orders in partnership with clinical leadership and support teams.
Request medical records from external providers and specialists as required by the patient provider.
Conduct routine quality control checks, including infection control measures and checks for equipment and expired medications or supplies, and/or help maintain the center lab.
Perform other duties as assigned.