Medical Assistant

Eye Care Partners Career Opportunities•Des Peres, MO

8d•Onsite

About The Position

EyeCare Partners is hiring a Medical Assistant (also identified as an Ophthalmic Technician) for Ophthalmology Consultants in Des Peres, Missouri. The role supports an ophthalmologist by providing patient care and performing initial testing to prepare patients for examinations. Travel to other area offices is required as needed, with mileage reimbursement provided. The position is full-time. Offices are open Monday through Friday, 8 a.m. to 5 p.m.; employees may need to work earlier or later as needed. The role includes patient-service and office responsibilities, ophthalmic testing, medical documentation, room preparation and upkeep, and support for treatments and minor procedures.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills; energetic and empathetic approach with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate and coordinate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach to creating a positive work environment.
Commitment to work more than 40 hours when needed to meet business needs, and ability to work weekends when applicable.
Reliable transportation allowing travel among multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Records (EMR) systems.
Computer proficiency and ability to quickly learn new applications.
Ability to meet the physical demands described in the posting, including lifting, carrying, pushing, and pulling items up to 25 pounds and performing frequent walking, sitting, and standing.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service during in-person and telephone patient encounters; greet patients promptly and professionally and thank them when they leave.
Anticipate physician needs and help maintain clinic flow, while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify their information, record medical history and current medications, and confirm the purpose of the visit.
Record patient information in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms; keep drug counts current.
Perform general office duties and cleaning as assigned by the manager.
Travel to other area offices as needed.