Medical Assistant - Sharp Rees-Stealy - Central Region Float Pool - Full Time - Variable Shift

Sharp HealthCare•San Diego, CA

10d•Hybrid

About The Position

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. This role involves a variety of clinical and administrative tasks to support the healthcare team and ensure smooth clinic operations. The Medical Assistant will be part of a float pool, providing support across different locations as needed.

Requirements

Certification of completion of a Medical Assistant Program.
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association - REQUIRED

Nice To Haves

1 Year MA experience in related clinical area.
Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants - PREFERRED
Hospital Corpsman (HM) - US Navy - PREFERRED

Responsibilities

Assists patients, staff, and physicians to maintain operational efficiency and customer service.
Provides quality care to a designated patient population.
Administers medications safely and accurately per guidelines and written order, with verification by a licensed person and documentation.
Prepares patients for examinations or procedures.
Obtains complete and accurate consent for procedures/surgery.
Prepares and labels biopsies accurately.
Documents patient care accurately per protocol.
Listens to patients, collects pertinent information, recognizes urgency, and routes to physicians.
Returns phone calls according to physician instructions.
May schedule patient appointments.
Reviews pre-printed teaching materials or written instructions from the provider with the patient, in partnership with a physician.
Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
Provides assistance to PSRs in resolving front desk issues, including scheduling and telephone management.
Acts as a positive role model and ensures appropriate service delivery.
Participates in clinical projects as directed by the physician or manager.
Organizes and completes daily requirements and responsibilities.
Ensures prompt and efficient return of messages according to established policy.
Troubleshoots and resolves problem calls.
Monitors patient flow, physician schedules, and completes daily tasks to ensure quality and meet service standards.
Follows policy and procedure for entering OCM and utilization of IDX.
Completes work within assigned hours.
Responds to changing circumstances and prioritizes patient needs.
Responds to urgent and emergent situations calmly and capably.
Utilizes good judgment and problem-solving ability.
Ensures readiness of reports and information to maximize patient visits.
Maintains appropriate supply levels and is cost-conscious in usage.
Participates in and prepares for site inspections and inventories.
Completes department inventories per guidelines.
Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.
Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.
Supports and completes quality initiatives (P4P, BMI, DataMart, etc.).
Documents patient care events thoroughly and accurately.
Manages and completes AEHR tasks per prescribed timelines.
Supports and demonstrates knowledge of new applications and policies (AEHR, Abbreviations, etc.).
Demonstrates typing proficiency (minimum 30 WPM with 0-2 errors) and ability to proof work.
Possesses knowledge of insurance, utilization review, scheduling requirements, and supports front desk responsibilities.
Operates and maintains department equipment.