Medical Assistant

CenterWell • Durham, NC

4d • Onsite

About The Position

As a Medical Assistant reporting to the Supervisor, Central Administration, you are the first contact for patient care and handle both administrative responsibilities and patient care. This onsite role includes varied, moderately complex administrative, operational, and customer-support assignments, typically performed on a semi-routine basis. The role works within defined expectations and standard procedures, with latitude to prioritize and time assignments and to interpret or deviate from procedures where appropriate. Direct patient care depends on the active certification held by the Medical Assistant.

Requirements

• Successful completion of a Medical Assistant school or training program, or certification/registration as a Medical Assistant, or at least 5 years of experience and approval from a Provider.
• High school diploma or equivalent.
• CPR certification.

Nice To Haves

• Phlebotomy experience.
• Experience administering medications or vaccines.
• At least 1 year of Medical Assistant experience.
• Value-based care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
• Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.

Responsibilities

• Discuss patient symptoms and obtain vital signs.
• Administer medications and vaccines.
• Perform phlebotomy, collect specimens, and conduct diagnostic screening tests.
• Sterilize and clean equipment and maintain examination rooms.
• Document information in the electronic medical records system.
• Collaborate with Physicians and Advanced Practice Providers.
• Provide direct patient care as permitted by active certification.
• Handle administrative, operational, and customer-support assignments.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and company and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.
• Other well-being and wellness opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED