Cert Medical Assistant

Sullivan County Community Hospital•Dugger, IN

1d•Onsite

About The Position

This position involves escorting patients to exam rooms, assessing patients per clinic protocols, obtaining and documenting vital signs, chief complaint, updating medication lists, and verifying allergies. The Medical Assistant will also update the patient’s medical and social history, prepare patients for examination, assist as necessary, and ensure ordered test results are available for Practitioner review. Responsibilities include sending patient letters, maintaining patient records, obtaining consent for procedures, collecting and preparing lab specimens, assisting providers in procedures, utilizing aseptic technique, cleaning instruments, and maintaining knowledge of medications and their administration. The role also involves documenting medication administration and tests performed, formulating teaching plans, providing age-appropriate care, scheduling further testing, tracking follow-up labs, and responding to emergency situations. Additionally, the Medical Assistant will ensure exam rooms are safe, manage patient flow, explain delays, record phone conversations, maintain knowledge of lab policies, perform quality controls, monitor equipment, check for outdates, inventory supplies and medications, and monitor refrigerator temperatures. Office responsibilities include answering phones, interacting professionally with patients and families, completing incident reports, performing equipment checks, and stocking supplies.

Requirements

Graduate from an accredited Medical Assistant Program
Background in medical-surgical nursing and immunizations
Knowledge of clinic function
Ability to work in conjunction with other clinic personnel
Knowledge of community health resources for alternate health services
Knowledge of community health nursing principles and practices.
Ability to communicate effectively both verbally and in written reports
Medical Assistant Certification
CPR

Nice To Haves

Two years experience in physician’s office or related experience
Urology experience

Responsibilities

Escorts patient to exam rooms and assesses patients per clinic protocols
Obtains and thoroughly documents vital signs, chief complaint
Updates medication lists, and verifies allergies
Updates the patient’s medical and social history, as appropriate
Prepares patient for examination and assists as necessary
Ensures that ordered tests results are in the patient record and available for Practitioner review at time of patient examination
Sends patient letter of intent to have prescribed orders completed if no record found in chart
Assures adequate patient records are maintained and transferred as requested
Obtains consent for procedures as directed
Collects lab specimens and prepares specimen for transport according to policy
Assists provider in procedures including but not limited to dressing changes, pelvic exams, laceration repairs, injections, and aspirations
Utilizes appropriate aseptic technique
Cleans instruments and prepares them for sterilization according to policy
Maintains current knowledge of medications and their correct administration based on age of the patient and current clinical condition
Follows the five rights of medication administration in order to reduce the potential for error
Documents in the patient record all medication administered and tests performed in a timely and accurate manner. Charges appropriately
Formulates a teaching plan based on identified learning needs and involves patient and family in education
Knowledgeable in growth and development principals and provides age appropriate care
Schedules patient for further testing as directed by the Practitioner
Keeps track of follow-up labs, wellness checks for future patient reminders
Maintains knowledge of rules and regulations governing the clinic
Phones-in prescription refills as directed by the Practitioner
Responds to emergency situations appropriately and immediately
Calls 911 as necessary
Performs other duties as assigned
Ensures that exam rooms and patient accessible areas are safe and that likelihood of patient injury is reduced
Assures that examination rooms are full at all times and that patients are seen in an orderly and fair manner
Ensures that acutely ill or injured patients are triaged and seen first
Explains delays and waiting times to patients and families
Records all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff
Maintains knowledge of lab collection policy and procedures
Performs quality controls for tests and documents results as per policy
Monitors and records oxygen tanks monthly
Checks AED monthly. Records activity
Performs API QC during the year on all tests resulted at site
Checks for outdates on supplies and medications on an ongoing basis
Inventories medications upon receiving and disposing. Inventories, orders and manages the VFC medications
Documents accordingly
Monitors and records refrigerator temperatures daily
Participates in professional development and assumes responsibility for keeping knowledge of skills current
Answers telephone calls in a professional manner and refers patient problems to Practitioner
Interacts professionally with patients and families. Exhibits ability to prioritize and organize work
Follows through on assigned tasks
Participates in departmental performance improvement activities by collecting, analyzing, and reporting data
Knowledgeable of and compliant with clinic policies and procedures
Exhibits cooperation and positive attitude and maintains a good working relationship with all clinic staff
Completes incident reports and forwards to Practitioner when appropriate
Completes routine equipment checks and stock supplies
Orders supplies as needed
Monitors, orders, and stocks exam rooms with supplies as needed.