Medical Assistant - Training Provided! Full benefits, no weekends!

Retina Associates of Kentucky•Ashland, KY

11h•Hybrid

About The Position

Retina Associates of Kentucky is seeking a Medical Assistant (Ophthalmic Technician) to join their team. This role involves assisting ophthalmologists in providing excellent patient care, performing initial testing, and preparing patients for exams. The company offers training, so no prior medical or eyecare experience is required. The position is full-time and located in Ashland, KY, with regular travel to Paintsville, KY, and occasional travel to Lexington, KY, with mileage reimbursement provided.

Requirements

High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creates a positive work environment by being team-oriented and patient-focused
Ability to interact with all levels of employees in a courteous, professional manner at all times
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred

Responsibilities

Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests
Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Comply with all company policies and procedures including HIPAA
Verify patient information by interviewing patient
Recording medical history, current medications and confirming purpose of visit
Records all data in the patient's Electronic Medical Record (EMR)
Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Perform dilation, refraction, pressures, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
Perform general office duties and cleaning as assigned by manager