Medical Assistant- Warren

Mainline Health Systems Inc•Warren, AR

1d•Onsite

About The Position

The MA works as part of the care team and assists the Physicians and Advanced Nurse Practitioners in the provision of primary health care. The MA is involved in continuous Quality Improvement practices and measures as set by Mainline Health Systems, Inc. and in which the practice focus is based on a Patient Centered Medical Home model of care.

Requirements

High School Diploma
Must have current BLS FOR Healthcare Providers.
Must be able to lift 50 pounds and to stand for long periods of time.
Must be able to read and write English.
Must have the ability to relate with warmth and effectiveness to the patients and to the providers of the Community Health Center.
The ability to work in a constant state of alertness and in a safe manner.

Nice To Haves

CMA certification preferred.

Responsibilities

Receives patients.
Prepares and maintains medical records.
Performs basic secretarial skills and competent with computer.
Help train new staff.
Handles telephone encounters, written correspondence, and voice messages per policy.
Serves as liaison between providers and other individuals.
Prepares patients for procedures and assists providers with examinations and treatments.
Infection Control (Ex. Change sharp containers, cleaning of rooms and equipment per policy and maintain nail length less than 1/8 inch).
Collecting and labeling specimen.
Address messages and medication refills to the providers.
Follow standing orders to initiate routine and preventative screenings.
Participate in monthly clinical staff meeting and quality improvement practices.
Participate in daily team huddles and communicate concerns or necessary information to the care team.
Completion of continual job training processes set forth by MHSI.
Send normal lab and diagnostic letters.
Answers and routes calls for providers from patients and family members, pharmacies.
Document patient information in EMR based on Patient Care: General Procedures guidelines.
Attends outreach activities.
Complete referral orders.
Communicate with supervisor if any barriers prevent the completion of job duties.
Respond to constructive criticism in an effort to become more proficient with job duties.
Identify strengths and weaknesses in own work to improve work performance and remains aware of goals set annually and works toward accomplishing those goals.
Maintain up to date TB skin test, and BLS.
Correctly perform job related skills as identified during onboarding, orientation, and trainings; to include, but not limited to: vital signs, documentation, collection of laboratory specimens.
Maintain inventory of supplies to ensure timely removal/disposal of expired products.
Ability to complete prior authorization and extension of benefits.
Any other duties assigned.
Notifies supervisor of unusual occurrences and adheres to policy regarding incident forms and /or patient complaints.
Ensures compliance with HIPAA, OSHA & other regulatory agencies.
Is involved in continuous Quality Improvement standards.
Employee is encouraged to support and cooperate with the Mainline Health Systems, Inc. Corporate Compliance policy.
Employee is required to report any mismanagement to the Corporate Compliance officer.
Employee is encouraged by Senior Management to follow the MHSI Corporate Compliance program.