Medical Assistant

Dent Neurologic Group LLP•Buffalo, NY

12d•$17 - $19•Onsite

About The Position

Dent Neurologic Institute is seeking a Medical Assistant to support patient care and clinic operations. The role involves preparing patients and examination rooms, assisting providers with examinations and procedures, maintaining accurate medical records, coordinating follow-up care, and helping keep the clinic organized and on schedule. The Medical Assistant represents Dent by treating patients and families respectfully and compassionately while maintaining confidentiality and following organizational policies. This position is located in Williamsville, New York. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week, with no overnight shifts. Rates are commensurate with experience; most candidates will start within the first quartile of the pay range.

Responsibilities

Coordinate and participate in patient care activities, including taking vital signs, recording information in medical records, and calling prescriptions to pharmacies as directed by a physician.
Determine, prepare, and set up medical supplies, instruments, and equipment for diagnostic and therapeutic procedures.
Obtain accurate information from patients, explain procedures, help alleviate fears, encourage cooperation, and ensure chart information is complete before examination by a physician or extender.
Assist with insurance, compensation, disability, and prior authorization forms.
Keep work areas clean and orderly; set up, clean, and disinfect examination rooms; monitor medical supply inventory and replenish supplies as needed.
Evaluate patient care with emphasis on patient response, monitor providers’ plans of care, and liaise with physicians and practice administration to support efficient and effective care.
Escort or transport patients to examination rooms and other clinic locations.
Organize clinic work and prioritize tasks to help keep providers on schedule.
Comply with quality assurance, HIPAA, customer focus, infection control, safety, and other applicable policies.
Ensure appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing.
Contribute to patient care through patient and family education, distribution of resource literature, and community service recommendations and referrals as needed.
Coordinate scheduling with the medical secretary.
Represent Dent with a respectful and caring manner toward patients and families.
Independently problem-solve and use resources to obtain patient information when a patient is unable to communicate.
Maintain confidentiality of patient information.