Medical Assistant: Hoag Urgent Care

Hoag•Aliso Viejo, CA

1d•$24 - $34

About The Position

The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow. The non-clinical responsibilities include pre-authorization processes and acting as a liaison between providers and patients. The MA will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment or surgery date. The MA will provide updates to staff and patients on timing and status for all above tasks that could impact the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices. This includes but is not limited to the following tasks: Scheduling patients (including follow-up office visits, imaging, and lab work) Preparation of appropriate chart elements Checking vital signs Rooming patients Assisting with procedures May be required to start at a different location throughout the workweek or travel to multiple sites.

Requirements

Ability to maintain a highly professional environment
Ability to ensure a collaborative relationship with patients and physicians
Ability to assist with non-clinical tasks for smooth patient access and flow
Ability to handle pre-authorization processes
Ability to act as a liaison between providers and patients
Ability to work collaboratively with staff to ensure proper records and testing are completed
Ability to provide updates to staff and patients on task timing and status
Ability to ensure even patient flow and continuous communication
Ability to schedule patients (including follow-up office visits, imaging, and lab work)
Ability to prepare appropriate chart elements
Ability to check vital signs
Ability to room patients
Ability to assist with procedures
May be required to start at a different location throughout the workweek or travel to multiple sites.

Responsibilities

Maintaining a highly professional environment
Ensuring a collaborative relationship with patients and physicians
Assisting with non-clinical tasks required to ensure smooth patient access and flow
Handling pre-authorization processes
Acting as a liaison between providers and patients
Working collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment or surgery date
Providing updates to staff and patients on timing and status for all tasks that could impact the patient’s health and/or testing and treatment options
Ensuring even patient flow and continuous communication within Hoag and referring physician offices
Scheduling patients (including follow-up office visits, imaging, and lab work)
Preparation of appropriate chart elements
Checking vital signs
Rooming patients
Assisting with procedures