Medical Assistant

CenterWell•Port Arthur, TX

14d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant helps ensure smooth patient flow between check-in and the doctor visit. In this onsite, specialized Patient Specialist role, the Medical Assistant prepares patients so doctors can focus on medical decisions. The position includes bringing patients to exam rooms, conducting basic health checks, explaining information clearly and compassionately, and completing patient preparation before the doctor sees them. The role also supports clinical workflow through patient intake, EMR inbox and worklist management, and patient education. The Medical Assistant verifies medications and allergies, documents patient histories, conducts validated screenings as needed, and follows routing rules for patient messages, lab results, and medication-adherence follow-ups. The goal is to provide a same-day touch for tasks and ensure patients understand next steps using the loop-back method.

Requirements

Knowledge of HIPAA and safety policies, infection prevention and OSHA requirements, and computer literacy.
Ability to deliver responsive, patient-centered support; accurately record patient care information; and apply practical patient care techniques.
Ability to recognize and manage emotions effectively and work across professional teams.
Ability to recognize risks and workflow needs in real time.
Ability to perform clinical tasks safely and consistently, maintain accuracy across repetitive tasks, communicate clearly and be easily understood, and perform basic calculations accurately.
Current or in-progress BLS certification where required for the applicable level or state.
Graduation from a medical assistant training program or at least 3 years of experience.
Authorization to work in the United States.
Ability to work the assigned clinic hours.

Nice To Haves

Knowledge of documenting screenings using approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of routing messages to support care, point-of-care testing (POCT), and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Bring patients to exam rooms and prepare them for their visits.
Perform basic health checks and patient intake, including medication and allergy verification, patient history documentation, and validated screenings as needed.
Manage the EMR inbox according to routing rules, including patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Provide a same-day touch for tasks to maintain clinical workflow.
Educate patients about next steps and use the loop-back method to confirm their understanding.
Record patient care information accurately and deliver responsive, patient-centered support.
Work effectively with professional teams and communicate information clearly and compassionately.