About The Position

Performs routine clinical and administrative duties in support of assigned area or office. Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate. Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration. Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas. Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations. Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed. Round with patients in practice to ensure Excellent Patient Experience is met. Reviews/Documents Social Determinants. Provides education/resources as needed. Follow-up on reported issues and assists with service recovery. Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up. Manages and facilitates all in-basket messages and patient phone calls. Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.

Requirements

  • Graduate of an accredited EMT or MA Diploma program, OR possess Medical Assistant Registration or Medical Assistant Certification; OR have six (6) months of patient care experience.
  • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association
  • BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association
  • BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential
  • BLS Cert Red Cross (BLS RC) - Red Cross
  • Critical thinking skills
  • Effective communication skills
  • Decisive judgment
  • Ability to work in a stressful environment and take appropriate action.

Responsibilities

  • Assists with performing patient assessments and treatments under supervision.
  • Obtains and documents patient vital signs, height, weight, brief history, medications, and allergies.
  • Performs administrative or clerical duties such as scanning, reception, scheduling, data entry, and patient registration.
  • Maintains equipment and medical supplies, including reordering, stocking, and cleaning.
  • Monitors and communicates changes in patient condition and documents care provided.
  • Provides discharge instructions and follows up with patients.
  • Recognizes and seeks help in emergent situations.
  • Activates My Chart accounts.
  • Ensures Telehealth connectivity and troubleshoots as needed.
  • Rounds with patients to ensure excellent patient experience.
  • Reviews and documents Social Determinants.
  • Provides education and resources as needed.
  • Follows up on reported issues and assists with service recovery.
  • Performs basic diagnostic procedures and specimen collection, including phlebotomy.
  • Manages in-basket messages and patient phone calls.
  • Reviews patient charts to ensure imaging and pertinent information are available.

Benefits

  • $2,500 Sign on Bonus
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