Medical Assistant

COQUILLE INDIAN TRIBE•Eugene, OR

7d•$23 - $27•Onsite

About The Position

The Medical Assistant works under the direct supervision of the Clinical Services Administrator to support medical providers in patient care. The position may also provide relief for the Medical Receptionist and/or Medical Records Technician. Work is generally performed in a medical office setting, with occasional exposure to hazardous materials, potentially dangerous situations, and infectious disease. The role requires the ability to perform duties safely, efficiently, and accurately; duties or processes may be modified when appropriate and feasible to support successful performance without creating a significant safety risk. The position requires a high school diploma or GED, certification as a C.M.A. or C.N.A. within one year of hire, prior outpatient clinic experience assisting medical providers, experience with electronic health records and electronic patient management, knowledge of medical terminology, and experience with Microsoft Office 365 applications. First Aid/CPR certification is required or must be obtained within 90 days of employment. A current, valid Oregon driver’s license in good standing is required. The employee must accept mandatory-reporter responsibilities for suspected abuse, neglect, or exploitation of specified vulnerable people.

Requirements

High school diploma or GED.
Certification as a C.M.A. or C.N.A. within one year of hire.
Previous experience working in an outpatient clinic and assisting medical providers.
Experience with an electronic health record and electronic patient management system.
Knowledge of medical terminology.
Experience using Microsoft Office 365 applications, including Word, Excel, Outlook, and Teams.
First Aid/CPR certification, or ability to obtain it within 90 days of employment.
Accept responsibility as a mandatory reporter of abuse and neglect involving the specified groups of vulnerable people, and report evidence of physical injury, neglect, sexual or emotional abuse, or financial exploitation.
Current and valid Oregon driver’s license in good standing, with no insurability issues with the Tribe’s insurance carrier.
Excellent verbal and written communication skills.
Ability to maintain a pleasant and helpful attitude and use interpersonal and communication skills in sometimes stressful or emotional situations.
Ability to operate an electronic health records system and/or electronic patient management system.
Ability to foster an inclusive workplace that values diversity and individual differences.
Knowledge of medications and injection procedures.
Awareness and sensitivity regarding Indian traditions, customs, and socioeconomic needs, and ability to work effectively with diverse cultures.
Knowledge of HIPAA medical-record confidentiality regulations.
Knowledge of medical terminology and medical-record procedures, rules, workflows, documentation and timing requirements, accuracy and completeness review, and deadline tracking.
Ability to maintain professionalism, confidentiality, and objectivity under pressure and in crisis situations.
Ability to make independent decisions in accordance with established policies and procedures.
Computer literacy sufficient to use word processing, spreadsheets, and databases to produce correspondence, documents, and reports.
Ability to communicate verbally and perform repetitive wrist, hand, and/or finger movements; ability to stand, walk, sit, and raise or lower objects; and ability to occasionally lift up to 25 pounds.

Nice To Haves

Multi-line phone experience.
Experience with a patient scheduling system and electronic health record.
Phlebotomy experience.
Immunization experience.

Responsibilities

Receive, greet, and direct visitors.
Prepare patients for visits by updating charts, obtaining vital signs, and recording results.
Perform medication reconciliation to support patient safety and quality.
Review, process, and update electronic health records as necessary.
Clean and prepare exam and procedure rooms, and restock supplies between patients.
Ensure quality control of laboratory machines.
Administer vaccines and medications as directed.
Assist with procedures and patient care as directed.
Perform EKGs, ear lavage, and laboratory swabs.
Obtain and process prior medical authorization forms and complete referral orders as necessary.
Maintain coding and billing chart notes.
Assist with training, assigning, and reviewing the work of assigned staff.
Answer phone calls and respond as appropriate; process incoming faxes and emails; and scan records.
Contact patients as needed to obtain medical records and information and schedule appointments.
Process outgoing mail to support clinic operations.
Maintain supply and equipment inventory and order supplies as necessary.
Monitor and document autoclave temperature.
Perform Medical Records Technician and/or Medical Receptionist duties during their absence.
Establish effective and respectful relationships with patients.
Maintain current training and certifications.
Process medication refill requests as directed by providers.
Communicate with patients by telephone to provide and explain test results, treatment or care directions, and referral information.
Perform other duties as assigned.