Medical Assistant - Endocrinology Clinic

LCMC Health•New Orleans, LA

1d•Onsite

About The Position

This role is for a Medical Assistant (MA) or Certified Medical Assistant (CMA) at the University Medical Center - Endocrinology Clinic in New Orleans, LA. The position is full-time and focuses on delivering exceptional patient care in a fast-paced primary care setting. The MA/CMA will work alongside physicians and clinical staff, assisting patients throughout their healthcare journey. The ideal candidate is compassionate, patient-focused, has a positive attitude, strong clinical skills, and can anticipate patient needs.

Requirements

High School Diploma, GED, or equivalent required.
Or two (2) years of relevant healthcare experience.
Current American Heart Association (AHA) Basic Life Support (BLS) Certification required.
Accepted Medical Assistant Certifications: American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA), National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA), National Performance Specialists (NPCE) Certified Medical Assistant, Nationally Registered Certified Medical Assistant (NRCMA), National Center for Competency Testing (NCCT) Medical Assistant Certification.

Responsibilities

Obtain and document vital signs, recognizing and reporting abnormal findings.
Assist with patient intake, rooming, and clinic flow.
Schedule new and follow-up appointments.
Recognize and appropriately respond to emergencies.
Maintain exam rooms, supplies, linens, and equipment.
Prepare, clean, and disinfect clinical equipment according to policy.
Collect, prepare, and transport laboratory specimens as needed.
Support patient comfort and care while considering age-specific and special needs.
Accurately document patient information in the electronic medical record (EMR).
Access and review laboratory results, radiology reports, and outside medical records.
Update patient demographics and coordinate follow-up care.
Prepare safety reports when necessary.
Protect patient privacy and maintain HIPAA compliance.
Demonstrate reliability, integrity, and professionalism at all times.
Deliver outstanding customer service to patients, families, and colleagues.
Address concerns and complaints respectfully and professionally.
Communicate clinic needs, concerns, and updates to leadership.
Maintain strict confidentiality of patient information.
Follow standard and transmission-based precautions.
Promote a safe environment for patients, visitors, and staff.
Report safety concerns promptly.
Participate in quality improvement initiatives and clinic safety programs.
Gather and organize clinical documentation for providers.
Request medical records from outside facilities.
Scan and upload documentation into the EMR.
Answer and route telephone calls professionally and efficiently.

Benefits

Make a Difference Every Day
Build meaningful relationships with patients
Work alongside a collaborative and supportive healthcare team
Use both your clinical and administrative skills every day
Make a direct impact on patient outcomes and experiences
Grow your career in a respected healthcare organization
LCMC Health is a community.
Our people make health happen.
Celebrating authenticity, originality, equity, inclusion and a "come on in" attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems – it’s all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do
You are welcome here.