Medical Assistant MA ProHealth Physicians Optum Cheshire CT

UnitedHealth Group•Cheshire, CT

1d•$16 - $19•Onsite

About The Position

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians is a physician-led medical group with 85 practice locations throughout Connecticut serving more than 10%25 of the state's residents. We empower physicians and advanced clinicians to better serve patients through enhanced care processes in support of improved patient outcomes. Formed in 1997, ProHealth Physicians has grown to include more than 350 primary care and specialty clinicians and offers select specialty and diagnostic/therapeutic services. The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Requirements

High School Diploma or GED
Graduate of Accredited Medical Assistant program
Certified Medical Assistant, or the ability to obtain CMA/ RMA within 120 days of hire

Nice To Haves

1+ years of MA experience in a primary care setting
Experience working with an electronic health record (i.e. AllScripts / Epic)
Knowledge of medical terminology

Responsibilities

Provide patient care, clinical summary and direction on next steps or follow up
Perform phlebotomy for patients as needed
Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
Carry out standing orders consistent with practice policies and procedures
Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
Assist care team to assure smooth office operation and delivery of excellent service through teamwork
Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
Adhere to all patient safety initiatives and infection control regulations
Perform other duties as assigned