Medical Assistant

CenterWell•Durham, NC

5d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant reports to the Supervisor, Central Administration and serves as a first contact for patient care, handling both administrative responsibilities and patient care. This onsite role involves varied, moderately complex administrative, operational, and customer-support assignments, typically performed on a semi-routine basis. The position follows defined expectations and standard procedures while allowing discretion in prioritizing and timing work and interpreting procedures.

Requirements

Successful completion of a Medical Assistant school or training program, or certification/registration as a Medical Assistant, or at least 5 years of experience with approval from a Provider.
High school diploma or equivalent.
CPR certification.

Nice To Haves

Phlebotomy experience.
Experience administering medications or vaccines.
At least 1 year of Medical Assistant experience.
Value-based care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS patient experience.
Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.

Responsibilities

Discuss patient symptoms and obtain vital signs.
Administer medications and vaccines.
Perform phlebotomy, collect specimens, and conduct diagnostic screening tests.
Sterilize and clean equipment and maintain examination rooms.
Document information in the electronic medical records system.
Collaborate with Physicians and Advanced Practice Providers.
Deliver direct patient care within the scope of the employee’s active certification.
Interpret applicable area or department policies and follow standard procedures while completing assignments.