Medical Assistant

First Choice Health Centers Inc•Manchester, CT
•$18 - $22•Onsite

About The Position

First Choice Health Centers is hiring a Medical Assistant to work with its Clinical and Operations team to provide direct care services, patient engagement, and care coordination in the communities of Manchester, Connecticut. The position independently performs a full range of patient-care tasks in an outpatient setting. The schedule is primarily Monday through Friday, 8:00 a.m. to 4:30 p.m., with one late night until 6:00 p.m. and an early Friday departure at 3:00 p.m. The hourly pay range is $18.00–$22.00, based on factors including experience and certifications. Candidates must pass a drug test before employment. Employees must be vaccinated against COVID-19; certain exemptions may apply.

Requirements

  • Working knowledge of medical terminology, infection control, OSHA standards, and HIPAA and patient confidentiality requirements.
  • Clinical skills including taking vital signs, rooming patients, and managing referrals.
  • Proficiency with electronic health record documentation and basic computer applications.
  • Strong communication skills and ability to serve patients from diverse cultural, linguistic, and socioeconomic backgrounds with respect and empathy.
  • Ability to collaborate in a team-based care setting and prioritize tasks in a fast-paced environment.
  • Ability to recognize urgent situations and escalate them appropriately.
  • Ability to stand for extended periods and lift 25–50 pounds, with or without reasonable accommodation.
  • Graduate of an accredited Medical Assistant program or completion of a Certified Nursing Assistant program.
  • At least 1 year of Medical Assistant or Certified Nursing Assistant experience.
  • BLS certification; certification is provided if the employee is not already certified.
  • Pass a pre-employment drug test.
  • COVID-19 vaccination; certain exemptions may apply.

Nice To Haves

  • Certified Medical Assistant credential.
  • Experience in an outpatient, community health, or other primary care setting; entry-level candidates are welcome.
  • Bilingual ability, such as Spanish.

Responsibilities

  • Prepare patients for visits by collecting and recording clinical information according to established processes.
  • Respond to patient phone calls and document patient interactions.
  • Manage patients according to approved protocols and appointment and scheduling guidelines.
  • Accurately and promptly document patient interactions and other clinical activities in the electronic health record.
  • Schedule tests, treatments, and follow-up visits for patients.
  • Help patients identify appropriate outside resources and services when applicable.
  • Monitor telephone encounter task lists, respond in a timely manner, follow up on overdue orders, and track critical referrals.
  • Follow patient safety standards and infection control guidelines.
  • Work with the care team to support smooth office operations and excellent service.

Benefits

  • Medical, dental, and vision insurance for employees working 30 hours or more.
  • 20 vacation days, 8 paid holidays, and 2 floating holidays per year.
  • Retirement savings program with a safe harbor 401(k) and up to a 4% company match after 6 months of employment.
  • Company-paid life insurance.
  • Voluntary term life, whole life, accident, and critical care insurance.
  • Recognition programs.
  • Paid Basic Life Support certification, with renewal every 2 years.
  • Training, career growth, and employee well-being programs.
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