Medical Assistant - LPN

ChenMed•Decatur, GA
•$20 - $29•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting and are performed under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a physician-led care team focused on providing comprehensive primary care for a specific patient population. The role includes collecting and documenting patient information, supporting examinations and routine testing, carrying out authorized clinical procedures, maintaining supplies and equipment, communicating with patients and care-team members, and providing health coaching and follow-up. The position may require local or regional travel to cover other centers, as needed.

Requirements

  • High school diploma or equivalent (GED).
  • Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
  • At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
  • BLS for Healthcare Providers certification.
  • Excellent interpersonal and customer-service skills, with compassion and empathy toward patients and families.
  • Strong oral and written communication, time-management, and organizational skills.
  • Ability to collaborate effectively with physicians, clinicians, and other team members.
  • Problem-solving mindset focused on patient needs and team goals.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Basic phone and computer-operation skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
  • Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
  • Ability to remain calm in busy or stressful situations.
  • Willingness and ability to travel locally and/or regionally up to 10% of the time to assist at other centers as needed.
  • Fluency in spoken and written English.
  • Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

  • Experience working with geriatric patients.
  • Experience with an EMR system.

Responsibilities

  • Measure and record patient vital signs, interviews, and medical histories.
  • Catalog and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
  • Observe patients and report changes in their conditions to the PCP, clinicians, specialists, and other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
  • Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
  • Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay information for physicians.
  • Call prescriptions in to pharmacies with physician approval and authorization; use the ChenMed Rx system for physician medication dispensing if authorized.
  • Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
  • Perform other duties as assigned or modified at the manager’s discretion.

Benefits

  • The posting refers to comprehensive employee benefits but does not list specific benefits.
  • Career development and advancement opportunities.
  • Work-life balance.
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