Medical Assistant - Walk In Care

Community Health Center of Southeast Kansas Inc•Pittsburg, KS

21h•Onsite

About The Position

This position is part of the clinical team and is responsible for initial patient interactions, including escorting patients, taking vital signs, preparing and cleaning exam rooms, and other related duties. The role focuses on moving patients through the clinic efficiently and effectively, communicating with various individuals to disseminate information, and performing routine point-of-care testing. The Medical Assistant also supports Providers, educates patients as directed, and maintains compliance with all organizational policies and procedures. Employees are expected to perform all other duties as assigned.

Requirements

High School diploma or equivalent.
Must successfully pass annual competency.
Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base
Demonstrate knowledge of the rationale of appropriate patient care.
Communicates through appropriate channels. Use proper chain of command for patient complaints.
Ability to handle emergency situations calmly and effectively.
Must be computer literate, especially with Microsoft Office products and be able to use the Internet.
Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
Provide customer service in accordance to the organization’s mission.
Be courteous and respectful when interacting with patients and family members.
Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements.

Nice To Haves

Experience in clinic or healthcare setting is preferred.
Employees hired and trained in phlebotomy and radiology duties prior to 2024 are grandfathered in to perform these duties as a Medical Assistant I.

Responsibilities

Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, updates medication lists and allergies at each visit, and enters information in electronic health record (EHR).
Prepares treatment rooms for examination of patients; assures all rooms are clean and disposes of trash in rooms.
Maintains consistent patient flow by monitoring scheduling system.
Performs routine point of care testing.
Cleans and sterilizes instruments.
Inventories medical supplies and materials.
Transports specimens, equipment, or supplies utilizing appropriate and safe techniques.
Supports all Providers in their care for patients.
Provide diagnosis appropriate education as directed by the Nurse and/or Provider.
If working in Long Term Care, responsible for registration and insurance related collection, entry, and verification as well as scanning documents in the electronic medical record.
Performs all duties, services, and documentation in full compliance with CHC/SEK policies and procedures.