Medical Assistant

Redirect Health • Phoenix, AZ

8d • $19 - $21

About The Position

The Certified Medical Assistant supports Redirect Health medical providers and helps ensure members receive timely, compassionate, well-coordinated care. The role combines appointment coordination, medical record management, follow-up with members, and clinical support. It directly contributes to members feeling confident, cared for, and supported throughout their healthcare experience.

The position works with medical providers and care teams to streamline workflows, support clinical needs, and improve care coordination through attention to detail and proactive communication. Success is measured by accurate and complete medical records, timely scheduling and follow-up, positive member experiences, continuity of care, and strong collaboration with clinical teams.

Two Monday–Friday shifts are available: 1:30 p.m. to 10:00 or 10:30 p.m., depending on department needs; or 7:30 a.m. to 4:00 or 4:30 p.m., depending on department needs. Weekends may be required as needed or directed.

Requirements

• Completion of a Medical Assistant program from an accredited school (required).
• High school diploma or GED (required).
• Strong attention to detail and excellent communication skills.
• Commitment to compassionate, patient-centered care.

Nice To Haves

• One year of Medical Assistant experience (preferred).
• Proficiency with EMR systems, Microsoft Word, and Excel (preferred).
• Bilingual Spanish/English candidates are highly desired.

Responsibilities

• Manage patient appointments and scheduling.
• Maintain accurate patient records in the EMR system.
• Follow up with members to support continuity of care and a positive care experience.
• Collaborate with medical providers and care teams to streamline workflows and support clinical needs.
• Improve care coordination and efficiency through attention to detail and proactive communication.
• Advocate for members by helping create a calm, confident, and compassionate care experience.
• Provide clinical support to medical providers.
• Serve Redirect Health members and medical providers.

Benefits

• No monthly healthcare premiums.
• No cost to add a spouse or children to healthcare coverage.
• No deductibles (the company reimburses them).
• No out-of-pocket maximums.
• Dental and vision insurance.
• Paid time off and sick time.
• 401(k) access.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED