Medical Assistant
About The Position
The OTP Medical Assistant supports clinical providers by facilitating patient flow, assisting with patient care, and performing administrative and clerical functions. The role is responsible for providing optimal service, protecting patient confidentiality, and working within established job parameters. The Medical Assistant is expected to uphold the Harm Reduction Model, including the view that Medication Assisted Treatment is the preferred method of addressing opioid addiction and that every patient deserves respect, compassion, and dignity. The position helps maintain clinic operations and a high-quality patient care environment. Duties include supporting compliance with clinic policies and applicable regulations; safeguarding medications, records, and documentation; preparing patients and examination rooms; assisting with medical equipment and supplies; reviewing schedules and electronic medical records; and carrying out clinical tests and procedures. The role also requires collaboration with clinic personnel, participation in relevant training, and maintaining professional and ethical conduct. The position is fast-paced and may require nights, weekends, holidays, and minimal travel as needed. Physical activities include sitting, standing, and walking during much of the shift, and lifting or carrying up to 25 pounds. Applicants must obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit. The posting also states that applicants are subject to drug testing and that candidates and employees may be subject to background investigation.
Requirements
- High school diploma or equivalent.
- Completion of a qualified Medical Assistant course.
- Medical Assistant certification or registration valid in Washington State.
- Previous patient care experience, including EKGs and observed UA collections.
- Ability to perform difficult blood draws.
- Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit.
- Computer literacy, including basic knowledge of Microsoft Office Suite and electronic medical records systems, and initiative in keeping current with technological change.
- Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from varied ethnic, socioeconomic, and cultural backgrounds.
- Good diplomatic and conflict-resolution skills.
- Excellent interpersonal and communication skills.
- Excellent organizational and time-management skills.
- Professional and ethical conduct.
- No history of alcohol or other drug misuse for three years before employment, and no evidence of alcohol or other drug use while employed.
- Comply with and remain up to date on required testing, screening, and credentialing.
- Ability to travel as needed; travel is minimal.
- Ability to sit, stand, and walk throughout much of the work shift.
- Ability to lift and carry up to 25 pounds.
- Nights, weekends, and holidays may be required.
Nice To Haves
- Three or more years of patient care experience in a clinical setting.
- Opioid Treatment Program experience.
Responsibilities
- Ensure clinic policies and procedures are implemented, and recommend updates or changes as needed.
- Safeguard medications, patient records, and other documentation required by the MSO, FDA, DEA, or state agencies.
- Protect patients’ rights and confidentiality so they receive required medical and clinical care.
- Clean, prepare, and stock examination rooms, UA lavatories, and treatment areas to established standards.
- Assist with care, cleaning, sterilization, and maintenance of medical equipment and instruments; monitor expiration dates and maintenance schedules and help maintain medical supply inventories.
- Review patient schedules and electronic medical records before visits, identify outstanding medical reports, and report results to the attending provider.
- Prepare patients for visits, examinations, procedures, and treatments; obtain and document vital signs, required screenings, and patient complaints.
- Prepare paperwork for procedures, laboratory work, tests, or provider referrals.
- Perform urine analysis collections, including observed collections.
- Perform blood draws, including difficult blood draws.
- Perform EKGs and other medical office tests and procedures.
- Comply with ad hoc requests and projects as assigned.
- Maintain knowledge of and compliance with applicable federal, state, and local rules, laws, regulations, and clinic policies.
- Follow standards and requirements of agencies such as the Board of Health and OSHA, and comply with HIPAA policies and procedures.
- Participate in federal and state substance-use training and continuing education as needed for safe and effective performance.
- Interact positively and motivationally with staff in support of the organization’s mission and Best Practice Patient Experience.
- Provide direction to clinic personnel and relay corporate mandates, goals, and objectives.
- Maintain effective working relationships with staff, clients, and outside contacts from varied backgrounds; conduct business professionally and ethically.
- Travel as needed; travel is minimal.
- Refrain from private business or activities that could conflict with the impartial discharge of duties, and represent the center professionally.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Employee Assistance Program (EAP)
- Vacation leave
- Sick leave
- Jury duty leave
- Bereavement leave
- Paid holidays
- 401(k) retirement plan
- Eligibility for tribal-discretion year-end bonuses and cost-of-living adjustments (COLA)
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
