Medical Assistant

Pediatric Associates Family of Companies•Fort Worth, TX

40d•Onsite

About The Position

Pediatric Associates is seeking a Medical Assistant to provide team-based pediatric patient care under the direct supervision of a clinician. The role combines clinical and administrative functions to promote health and wellness in a safe, welcoming environment, and supports clinicians and care management teams with examinations, treatment, and chronic disease management. Candidates must be fluent in both Spanish and English. A $1,000 sign-on bonus is offered to eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible. The position involves direct patient care, with travel to other office locations required as needed, estimated at 15%–20% and reimbursed according to company policy. Designated float staff may work at multiple designated office locations. The work environment is indoors and may involve excessive noise, computer use, exposure to hazards, and extreme temperatures, as well as physical activities such as reaching, lifting, pushing or pulling, sitting, walking, crawling, squatting or kneeling, and bending. A high school diploma or equivalent is required. An MA diploma or certification is required, though at least three years of Medical Assistant experience may substitute for that credential. Active BLS certification and a current, valid driver’s license are required. At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Requirements

Fluent in both Spanish and English.
High school diploma or equivalent.
MA diploma or certification, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification.
Current, valid driver’s license.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment; plan, prioritize, and organize work.
Clear written and verbal communication skills.
Critical-thinking skills, including in emergency situations.
Proficiency with electronic health recordkeeping systems.

Nice To Haves

At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.
A Medical Assistant diploma or certification is required unless at least three years of Medical Assistant experience is used in its place.

Responsibilities

Maintain a high-quality patient experience, welcome patients, and help ensure a safe environment, clean office and exam rooms, and appropriate supplies and equipment in accordance with infection control policies.
Measure and document patient intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiration rate; repeat measurements and notify the clinician of abnormal findings.
Interview patients according to age and specialty needs; accurately document and update medical records, including complaints, medications, allergies, histories, barriers to care, and home status.
Obtain medical records, consultation notes, hospital and emergency department discharge records, and diagnostic and laboratory results for clinician review and follow-up as needed.
Prepare patients for clinician examinations and ensure clinician orders are performed and documented accurately.
Under clinician supervision, perform or assist with age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
Reconcile and document vaccines and medications with the patient and state registry; provide vaccine information statements and education before vaccine or medication administration.
Follow vaccine cold-chain management procedures for handling, storage, preparation, and administration, and report vaccine excursions.
Use required patient identifiers and buddy-process validation; administer vaccines and medications by intramuscular, intradermal, and subcutaneous injection, with post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorizations, assisting with referrals and forms, and arranging home or hospital care, procedures, and follow-up appointments.
Perform phlebotomy and collect and process laboratory samples, document the work, and report results to the clinician as required by policy.
Meet organizational best-practice standards, quality measures, and key performance indicators as a member of the patient-centered medical home team.
Protect sensitive information, including ePHI and PHI, and comply with organizational information security policies and applicable regulations.
Perform other duties as assigned.