Medical Assistant

Comprehensive Community Action•Coventry, RI

12d

About The Position

CCAP is hiring a Medical Assistant to help process patients, support providers, and maintain confidentiality of agency and client information. The role gathers demographic and financial information for billing; obtains and records vital signs and patient history; collects specimens; and performs routine diagnostic testing according to protocol. The Medical Assistant also prepares patients for examinations, assists providers, maintains clinical equipment and rooms, and completes patient registration, scheduling, insurance verification, and documentation. The position may involve work at any CCAP location. The work includes moderate physical activity and frequent phone use, writing, typing, taking vital signs, and verbal communication. It involves exposure to blood-borne pathogens, respiratory and other infectious diseases, and biohazardous materials, requiring standard precautions. The role is full-time and requires evening work and rotating Saturdays as scheduled. Occasional unscheduled overtime may be required because of vacation coverage or short staffing.

Requirements

High school diploma or GED.
Triage skills.
MMR and TB.
Organizational skills.
Excellent communication skills for interaction with clients, providers, and colleagues at all levels.
Professional telephone manner.
Current CPR (BLS) certification.
Computer literacy.
Ability to perform moderate physical activity, including walking, standing, sitting, bending, stooping, and occasional lifting up to 20 pounds.
Ability to sterilize instruments appropriately and clean waiting and examination rooms as needed.
Ability to follow universal standard precautions while working with blood-borne pathogens, respiratory and other infectious diseases, and other biohazardous materials.
Ability to work evenings and rotating Saturdays as scheduled, and occasional unscheduled overtime as required.
Ability to work at any CCAP location.

Nice To Haves

Medical Assistant certification preferred.
Bilingual/Bicultural Spanish is a plus.

Responsibilities

Receive and process patients in a timely manner.
Obtain vital signs, including blood pressure, weight, height, pulse, and temperature.
Gather demographic and financial information for billing and obtain the reason for visit and allergy history.
Collect urine samples and throat cultures, and perform fingerstick blood sugar and hemoglobin testing.
Obtain and record patient data in the EHR, including vital signs, social history, PHQs, and lab results.
Perform routine diagnostic tests according to FHS protocol, including urinalysis, hematocrit, Hb A1c, blood glucose, lead tests, and pregnancy tests (hCG).
Operate and maintain clinical equipment.
Prepare patients for examinations and tests, and assist providers in rooms as needed.
Scrub and sterilize instruments properly in an autoclave.
Dispose of medical waste and sharps properly.
Register patients, update patient information, and properly document in the EMR chart.
Schedule appointments, confirm insurance eligibility, and confirm next-day appointments.
Clean and stock rooms and clean the waiting and examination rooms as needed.
Notify the appropriate person when supplies are needed.
Secure the department at the end of a shift when last to leave, including unplugging equipment, locking medication cabinets, and turning off lights.
Complete paperwork, lab and state transmittals, and CVRs; perform other duties as needed.
Maintain client confidentiality in accordance with state and federal laws and CCAP policies and procedures.