Medical Assistant

Urology of Indiana LLC•Avon, IN

13d

About The Position

The Medical Assistant provides administrative and clinical support to clinics, working independently and collaboratively while treating colleagues with respect and consideration. Duties may vary by office location and department structure. The role supports patient intake and care, appointment and referral coordination, examination-room readiness, documentation, and physicians’ office procedures. The position also requires maintaining knowledge of OSHA standards and completing required training and in-services. Travel to other clinics may be needed; travel is primarily local during the business day, with some out-of-area and overnight travel possible.

Requirements

High school graduate or equivalent required.
Medical Assistant degree from an accredited vocational institution or a community college course in Medical Assisting.
Ability to solve practical problems and handle varied situations with limited standardization; ability to interpret written, oral, diagrammed, or scheduled instructions.
Thorough knowledge of computer information systems.
Ability to meet the physical demands of the role, including frequent standing, walking, sitting, hand use, reaching, stooping, kneeling, crouching, crawling, and talking or hearing; frequent lifting or moving up to 10 pounds and occasional lifting or moving up to 25 pounds.

Nice To Haves

At least one year of experience preferred.
Medical Assisting certification strongly preferred.

Responsibilities

Answer incoming calls, respond to patient requests, schedule appointments, contact patients who miss appointments, and reschedule as needed.
Distribute patient records to medical staff, prepare new patient charts, and ensure medical information is accurate and available for review by appropriate personnel.
Process outgoing patient referrals, check out and discharge patients, and collect necessary copayments.
Maintain adequate supplies and an effective work area.
Schedule patient appointments and medical procedures, including X-rays and diagnostic testing, using the EMR system; obtain surgical and diagnostic insurance authorizations.
Prepare examination rooms and ensure required patient-care supplies are available; clean rooms and restock supplies.
Greet patients promptly and courteously, escort them to the lab or examination room, and help prepare them for appointments.
Document medications brought by patients in their charts and verify patient history before the physician visit.
Obtain and record patients’ weight, blood pressure, respiration, and pulse in the EMR.
Assist physicians with office procedures as a second pair of hands; duties do not require administering medications.
Collaborate with RNs and LPNs to provide high-quality patient care.
Maintain working knowledge of OSHA compliance standards, apply related policies and procedures, and complete required training and in-services in a timely manner, including annual OSHA training and PPD placements.
Travel to other clinics as needed.