Contingent Clinical Care Medical Assistant - MC in Tempe, AZ 85282

LanceSoft•Tempe, AZ

19h•Onsite

About The Position

The Medical Assistant is an integral part of the MinuteClinic team and helps provide a welcoming, efficient, and high-quality guest experience. The role supports practitioners during visits by rooming patients, collecting histories, vital signs, and specimens for simple tests, and preparing and administering vaccinations while providing educational materials. The Medical Assistant maintains guest privacy under HIPAA, protects and appropriately disposes of personal health information, and helps keep clinic areas neat and clean. The position involves multitasking across the front desk, waiting area, and exam rooms; greeting guests, managing check-in and wait-time expectations, answering calls, and providing information about insurance co-payments, billing, and service charges. The Medical Assistant also maintains clinical knowledge and counseling skills, communicates opportunities and recommendations to providers, supports clinic workflow and quality standards, manages supplies and point-of-care testing controls, and participates in community outreach initiatives. This is a seasonal contract role that floats to nearby locations. Work schedules are created in six-week blocks after three weeks of training and orientation. Shifts are typically 7–10 hours during clinic operating hours, usually two or three weekdays and every other weekend, with some major holidays required.

Requirements

Graduate of an accredited Medical Assistant program.
Medical Assistant certification; the posting lists certification as preferred in one qualifications section, while the role information requests a certification screenshot.
Ability to confidently prepare and administer vaccinations and educate patients.
Ability to accurately collect patient histories, vital signs, and specimens for simple tests.
Ability to scan and/or enter information into registers and electronic medical records.
Understanding of health insurance, including local providers, general plan types, and terminology.
Ability to lift 35 pounds.
Excellent time-management skills.
Ability to move continuously around all areas of the clinic daily.
Ability to read instructions, reports, and computer-screen information and enter information into computer systems.
Provide screenshots of Medical Assistant certification and BLS; expiration dates must be no less than 30 days past the start date.
Complete a candidate questionnaire covering relevant clinical-setting and EMR experience, schedule availability, ability to complete training, and commute distance.
Ability to work clinic hours in six-week schedule blocks, including every other weekend and some major holidays.
Ability to complete the initial three to four weeks of training without conflicting planned time off.

Nice To Haves

One year of experience is preferred.
Experience in Primary Care, Urgent Care, or Emergency Room settings.
Experience using Epic EMR or a similar electronic medical record system.

Responsibilities

Greet guests warmly, help reduce wait times, and ensure wait-time expectations are accurate.
Keep interior and exterior clinic areas neat and clean.
Maintain guest privacy and protect and appropriately dispose of personal health information in accordance with HIPAA.
Assist practitioners by rooming patients and collecting patient histories, vital signs, and specimens for simple tests.
Prepare and administer vaccinations and provide related educational materials.
Provide high-quality medical services and maintain clinical knowledge and counseling skills to support guest health outcomes.
Multitask between the desk, waiting area, and exam rooms.
Answer phone calls courteously, take messages, and provide information as needed.
Communicate opportunities and recommendations to providers and support medical and business accountability.
Support operational excellence, clinic workflow, patient experience, and quality standards.
Check in patients efficiently and courteously and assist them as needed.
Answer questions about insurance co-payments, billing, and additional service charges.
Order and maintain adequate supplies and complete point-of-care testing controls.
Participate in community engagement outreach and initiatives to drive practice growth.