Medical Assistant

Central Health•Pflugerville, TX

About The Position

In collaboration with patients, families as defined by the patient, and staff across disciplines and departments, the Medical Assistant performs selected clinical duties, administrative and clerical duties, basic patient care, and tasks associated with patient intake. The role supports clinical visits through patient intake, care coordination, testing, specimen handling, room preparation, documentation, and follow-up. The Medical Assistant may also serve as a scribe when assigned and performs other duties as assigned.

Requirements

  • High school graduation or equivalent.
  • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program, or equivalent military healthcare experience.
  • Completion of a medical assistant externship.
  • Current Health Care Provider CPR certification through the American Heart Association or American Red Cross, maintained throughout employment.

Responsibilities

  • Interview patients and accurately record patient history and vital signs, including height, weight, BMI, head circumference, current medications, pulse oximetry level, and comfort level.
  • Verify patient demographics, insurance, vital signs, medications, and other information; complete patient intake and enter data into the EHR/EPM.
  • Greet and assist patients courteously and professionally, answer telephone calls, and provide information as necessary.
  • Collect, perform, document, and report CLIA-waived laboratory tests, including urine dip, pregnancy, finger-stick blood glucose, fecal occult blood, rapid influenza, and rapid strep tests.
  • Collect, prepare, and document specimens, including blood, urine, stool, and sputum.
  • Prepare patients for examinations or treatments; assist providers with exams or procedures; set up rooms; and prepare instruments for sterilization.
  • Complete pre-visit planning to support clinical visits.
  • Administer medications according to the CUC formulary.
  • Perform medical acts prescribed by Standing Delegation Orders.
  • Dismiss patients at the end of clinic visits, completing orders documented in the orders module, tasks, and patient plan.
  • Participate in new employee orientation and attend mandatory meetings.
  • Work as a team member and communicate and coordinate patient care and workflow with staff, patients, and providers.
  • Coordinate and manage patient care, including communicating test results; assisting with pre-certifications, referrals, authorizations, prescriptions, and scheduling; and following up on diagnostic tests to ensure completion and EHR documentation.
  • Conduct surveillance programs and compile complete medical records, including labs, authorizations, X-rays, hospital records, and previous care related to each patient visit.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, examination rooms, and storage areas according to CUC guidelines.
  • When assigned, serve as a scribe by accurately documenting medical visits and procedures as performed by the provider, including patient history and physical exams; procedures and treatments; patient education and explanations of risks and benefits; provider-dictated diagnoses, prescriptions, and patient or family self-care and follow-up instructions; and referral letters as directed by the provider.
  • Perform other duties as assigned.
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