Medical Assistant Rheumatology

HonorHealth•Scottsdale, AZ

3d•Onsite

About The Position

The Medical Assistant provides general front and back office support to professional staff in the Rheumatology Clinic. This role involves escorting patients to exam rooms, maintaining clean and stocked exam rooms, and handling front and back office procedures. The Medical Assistant will provide quality phone service by scheduling patients or referring callers, and promptly answering patient phone messages. Maintaining accurate patient information and correctly filing charts/paperwork are key responsibilities. Under the direction of a Provider, the Medical Assistant performs duties related to patient examination and treatment, potentially being assigned to a specialist. The role requires a proactive approach to utilizing resources for the patient population, performing clerical support duties such as receptionist, telephone, scheduling, message management, and data input. The Medical Assistant works within the organization's policies, procedures, and protocols, and Arizona validated competencies. This role is part of a team model aimed at improving the patient experience, communication, access to care, and patient satisfaction.

Requirements

High School Diploma or GED Required
Completion of a MA training program Required
Basic Life Support (BLS) - Certification Required
Fingerprint Clearance Card (FPC) - Certificate State Required
Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required

Nice To Haves

6 months experience as a Medical Assistant Preferred
Certified Medical Assistant (CMA) - Certification Preferred
Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred

Responsibilities

Prepares treatment rooms for examination of patients.
Escorts the patient to the examining room, obtains a brief history, documents chief complaint, and takes vital signs to include weight and temperature.
Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
May travel to off-site locations to perform diagnostic testing and assist in physical exam components, TB testing, injections, phlebotomy, and others.
May administer and record injections and TB testing under the supervision and order of the physician.
Performs venipuncture and obtains specimens, performs CLIA waived lab tests.
Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
Receives telephone calls from patients, pharmacy, and others; documents and relays information to provider for action.
Phones pharmacy with approved medication orders/refills.
Performs a variety of front office duties as needed, including reception, telephone, chart maintenance, insurance forms, and scheduling.
Organizes and communicates with insurance companies for authorizations for therapies, testing, and specialist referrals.
Provides appropriate referrals to case management for employees.
Performs other related duties as assigned.
Performs other duties as assigned.