Medical Assistant, South Bay Primary Care Float

Sutter Health•Mountain View, CA

About The Position

Provides clinical and clerical support to providers and members of patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient-interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. The role is a regular, full-time, non-exempt position with a day shift and variable hours, Monday through Friday, totaling 40 hours per week. Weekend work may be required on Saturday or Sunday. The position is based with PAMF-Palo Alto Medical Foundation CAD. Employees may handle hazardous drugs as part of their work, in accordance with applicable NIOSH and USP 800 guidelines. The posted pay range is $33.66 to $47.12 per hour; the primary work location and factors such as experience, education, skills, licensure, certifications, training, and organizational needs may affect starting pay. Eligible positions include a comprehensive benefits package.

Requirements

  • High school diploma or GED.
  • Complete a course of study consistent with California Medical Board requirements for Medical Assistants, with diploma presented within 90 days, or complete Sutter Health on-the-job medical assisting training equivalent to one year.
  • Basic Life Support Healthcare Provider (BLS) certification.
  • One year of recent relevant experience.
  • General knowledge of medical procedures, views, and equipment.
  • Basic understanding of human anatomy, physiology, pathology, and medical terminology.
  • Validated competence in basic medical assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
  • Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
  • General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
  • Ability to work independently and as part of a team, including handling multiple tasks and interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
  • Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

  • Provide clinical and clerical support to providers and patient care teams.
  • Perform back-office and patient-related tasks that support high-quality patient care.
  • Help ensure smooth patient and workflow within the department.
  • Assist the patient care team in implementing the medical plan of care.
  • Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and healthcare providers.
  • Perform duties under the direction of a clinician.
  • May handle hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines.

Benefits

  • Eligible positions include a comprehensive benefits package.
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