Medical Assistant

Frontier Direct, LLC • Leander, TX

14d

About The Position

Frontier is seeking a Medical Assistant to help deliver timely, efficient, and high-quality patient care. The role partners with primary care providers and supports a mutually assigned patient panel, coordinating care and helping members navigate their healthcare and Frontier membership. Medical Assistants welcome patients, communicate with them through phone, text, and email, and conduct follow-ups to ensure they feel supported.

The position performs clinical tasks such as taking vitals, conducting lab testing and EKGs, performing phlebotomy and IV procedures, and assisting providers with in-office procedures. It also coordinates with outside service providers, maintains clinic supplies and equipment, completes daily housekeeping, and represents the medical facility at community outreach events. The role requires use of a personal cell phone for communication and collaboration.

Requirements

• At least 2 years of experience as a Medical Assistant.
• Experience working in a clinic setting.
• Experience providing care to patients of all ages, including pediatrics.
• Proficiency performing electrocardiograms (ECG/EKG), phlebotomy, IVs, and subcutaneous and intramuscular injections; an onsite skills assessment is required during recruitment.
• Extensive experience working with a variety of electronic health record (EHR/EMR) systems.
• Active BLS certification or ability to obtain it.
• Bilingual in Spanish and English.
• Adaptability and openness to changes in processes and technology.
• Excellent communication and organizational skills, and ability to work effectively with healthcare providers.

Responsibilities

• Educate and empower members on how to use their Frontier membership.
• Work with paired primary care providers to provide quality care and service to an assigned patient panel.
• Coordinate and anticipate provider needs related to patient care.
• Coordinate with contracted outside service providers, including imaging, labs, and specialists.
• Perform vitals, lab testing, EKGs, phlebotomy, and IV procedures.
• Assist providers with in-office procedures.
• Welcome members to the clinic and help them feel supported.
• Conduct regular follow-ups with members.
• Communicate directly with patients by phone, text, and email.
• Restock exam rooms and manage inventory of supplies, instruments, and lab equipment.
• Perform daily housekeeping tasks to maintain clinic cleanliness and organization.
• Represent the medical facility at community events, health fairs, and outreach programs.
• Use a personal cell phone for communication and collaboration with team members, patients, and stakeholders.

Benefits

• Medical, dental, and vision insurance.
• Frontier Membership for the employee and immediate family.
• Voluntary insurance, including short-term disability, long-term disability, life insurance, and other supplemental insurance.
• 401(k) plan.
• Access to financial wellness platforms, financial advisors, and personal finance tools.
• Accrued paid time off, including up to 5 unplanned days off per year.
• 9 additional company holidays.
• Parental leave policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed