Medical Assistant

Singing River Health System•Gulfport, MS

9d•Onsite

About The Position

In a caring and professional manner, the Medical Assistant (MA) performs a reasonable scope of clinical and administrative tasks delegated by and under the direct/onsite supervision of the Physician and/or their intermediary personnel responsible for patient care management. Intermediary personnel include physician assistants (PA), nurse practitioners (NP), and registered nurses (RN). He/she assists front office personnel as directed by the Practice/Office Manager.

Requirements

High School graduate or equivalent required.
Graduate from a Medical Assistant program accredited by the ABHES OR CAAHEP preferred.
If CMA: Certified/recognized as a Certified Medical Assistant (CMA) from one of the following institutions: Board of the American Association of Medical Assistants (AAMA); National Association for Health Professionals (NAHP); American Medical Technologists (AMT); Medical Career Assessments (MedCA); National Healthcareer Association (NHA); National Center for Competency Testing (NCCT); National Institute of Health Professionals (NIHP).
If RMA: Certification must be a Registered Medical Assistant (RMA) from one of the following institutions: American Medical Technologists (AMT); American Allied Health(AAH); National Association for Health Professionals (NAHP).
Must maintain certification according to certifying organization’s standards.
Must complete and maintain BCLS certification upon hire and/or transfer.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
A minimum of one (1) year customer service experience performing registration, scheduling, and insurance verification required.
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.
Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease.
Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound.
Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue.
Must demonstrate keen mental faculties/assessment and decision making abilities.
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
Must demonstrate strong written and verbal communication skills.
Must possess emotional stability conducive to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Must possess superior customer service skills and professional etiquette.
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Nice To Haves

Graduate from a Medical Assistant program accredited by the ABHES OR CAAHEP.

Responsibilities

Performs a reasonable scope of clinical and administrative tasks delegated by and under the direct/onsite supervision of the Physician and/or their intermediary personnel responsible for patient care management.
Assists front office personnel as directed by the Practice/Office Manager.