Medical Assistant

Schuylkill•Allentown, PA
•Onsite

About The Position

Functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, which may include taking patient histories and personal information, scheduling appointments, responding to patient communications, and rooming patients. The position is onsite in the LVPG-L Peds Urology department in Allentown, Pennsylvania, and follows a Monday–Friday, 8:00 a.m.–4:30 p.m. schedule.

Requirements

  • Specialized diploma as a Medical Assistant.
  • Ability to accept and adapt to constant change in a healthcare setting.
  • Ability to take initiative and work independently as well as collaboratively.
  • Excellent computer skills, including EMR, word processing, and Excel.
  • American Heart Association Basic Life Support certification for Pennsylvania, required within 30 days.
  • Ability to lift and carry 25 pounds.
  • Frequent sitting and standing, and frequent keyboard use; patient care providers may also need to kneel, bend, squat, and perform CPR.

Nice To Haves

  • Associate’s degree from a Medical Assistant program.
  • One of the following Pennsylvania credentials: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT).

Responsibilities

  • Prepare patients and equipment for exams and procedures, and maintain exam rooms and the clinical area.
  • Collect medical histories and process medication refills according to protocol.
  • Collect and prepare laboratory specimens and requisitions accurately.
  • Schedule referrals and/or procedures and obtain required authorizations.
  • Identify actual or potential patient risks and communicate them to the licensed nurse or provider upon recognition.
  • Follow clerical, clinical, and electronic medical record workflows.
  • Perform clerical duties and provide front-office support, including greeting patients and delivering customer service in person and over the phone.
  • Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
  • Use patient-centered care concepts when delivering care and performing related activities.
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