Medical Assistant - Carrell Clinic

ORTHOLONESTAR•Dallas, TX

2d•Onsite

About The Position

The Medical Assistant escorts patients to exam rooms, interviews them, records medical histories, confirms the purpose of visits, measures vital signs, and documents information in patients’ charts and electronic health records. The role includes collecting and preparing laboratory specimens, performing phlebotomy, administering injections, explaining treatment procedures, and teaching exercises as prescribed by a physician or physician assistant. The Medical Assistant also assists clinicians with injections, sutures, and other minor procedures, and gives patients instructions as directed by the physician or physician assistant. The position involves maintaining adequate department coverage until patients have completed their appointments; stocking exam rooms and stations with supplies, gowns, shorts, and forms; maintaining logs and completing required checks; and keeping equipment operational. The Medical Assistant is expected to follow safety, legal, HIPAA, clinical, OSHA, and infection-control standards, protect patient confidentiality, and provide courteous, friendly customer service. Other duties may be assigned as needs evolve.

Requirements

High school diploma or equivalent.
BLS certification required within two years of hire date.
General knowledge of medical practice and terminology.
Computer skills.
Good written and verbal English, spelling, and grammar.
Ability to perform phlebotomy and administer injections.
Exceptional customer service skills.
Ability to work in a fast-paced, stressful environment.
Previous medical experience is desired.
Previous experience dealing face-to-face with physicians on a regular basis is desired.

Responsibilities

Interview patients, verify their information, record medical history, and confirm the purpose of visits.
Escort patients to exam rooms; measure and document weight, blood pressure, pulse, and temperature.
Perform phlebotomy, administer injections, and collect and prepare laboratory specimens.
Maintain department staffing and coverage until all patients have completed their appointments.
Explain treatment procedures and provide patient instructions as directed by a physician or physician assistant.
Teach exercises as prescribed by a physician or physician assistant.
Stock stations and exam rooms with supplies, gowns, shorts, and forms.
Document information in the electronic health record in a timely manner.
Assist physicians and physician assistants with injections, sutures, and other minor procedures.
Maintain logs and complete required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Follow HIPAA, clinical, OSHA, and infection-control standards and guidelines to maintain patient confidentiality.
Respond promptly and courteously to customers, listen carefully, and use customers’ names.
Keep equipment operating by following instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Follow dress requirements and wear a visible identification badge.
Practice safety, maintain organization, speak positively about the organization, and remain courteous and helpful.
Perform other duties as assigned.